Account Executive (SaaS Customer Experience) - AU

About the RoleWe're looking for a motivated and results-driven Account
Executive to drive net new logo client sales. As part of our high-growth
Customer Experience SaaS platform, you'll join a team with a raving fan
customer base and strong product-market fit. This is a sales hunter role ideal for someone who is eager to
build pipeline, learn complex sales cycles, and close strategic deals. You will
own the full sales lifecycle — from outbound prospecting through negotiating
and closing net new client contracts — with guidance and mentorship from senior
sales leadership. What You'll DoOwn the Full Sales Cycle: Outbound Prospecting →
Discovery → Demo → Value Prop Building → Negotiating → ClosingGenerate a quality, diversified sales pipeline through
strategic outbound efforts and creative prospectingLead structured discovery conversations that uncover
customer pain, quantify impact, and align to business outcomesLearn and apply the MEDDIC framework to qualify and
advance sales opportunitiesBuild tailored value propositions tied to measurable
ROI and customer outcomesDeliver product demonstrations that connect
capabilities to real customer challengesEngage with multiple stakeholders across buying
committeesMaintain accurate pipeline forecasting and strong deal
hygiene in CRMNegotiate and close contracts while protecting pricing
integrityPartner cross-functionally with marketing, product, and
customer success to drive deal success What "Great" Looks LikeYou are proactive about building pipeline — you don't
wait for opportunities to come to youYou run discovery conversations that customers find
genuinely insightful and valuableYou can clearly communicate the economic impact and ROI
of our solutionYou are developing a strong command of Decision
Process, Decision Criteria, and Champion identificationYou maintain solid win rates through disciplined
qualificationYou are building a track record of closing
multi-stakeholder SaaS deals Required Experience2–4 years of sales experience in B2B SaaS, preferably
in Customer Experience, CX, or adjacent categoriesDemonstrated track record of meeting or exceeding quota
in a new business or hunter-style roleApplication of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.Experience selling into SMB or Mid-Market organizationsSolid outbound prospecting skills (cold calling, email,
social selling)Ability to run a structured, outcome-focused discovery
processStrong communication and storytelling capabilitiesExperience managing 1–3 month and 3–6 month B2B sales
cycles Core CompetenciesPipeline generation and territory developmentProfessional communication across organizational levelsBusiness case and ROI articulationObjection handling and negotiationDeal strategy and stakeholder engagementCRM discipline and forecast accuracy Why Join UsHigh-impact role with direct influence on company
growthStrong product-market fit in a mission-critical
category (Customer Experience)Performance-driven culture with strong earning
potential Mentorship and development from elite Customer
Experience sales leadershipA collaborative environment that invests in your growth CompensationCompetitive base + uncapped commissionAccelerators for overperformanceEquity participation (where applicable) If you're a driven, coachable seller who
is ready to grow your career in CX SaaS, we'd love to hear from you. This is
your opportunity to join a high-growth team, develop your craft, and earn
exceptional commissions.