Administration Officer

Are you an organised, friendly and reliable administration professional looking for flexible casual work?

• Glen Waverley Location
• Regular casual shifts
• Evening and weekend work
• Supportive and friendly team environment

About the role:

We are seeking a Casual Administration Officers to join our Administration Team at our The Victorian Rehabilitation Centre. This role provides essential front of house and administrative support during evenings, weekends and periods of leave coverage.

As the first point of contact for patients, visitors and healthcare professionals, you will play an important role in ensuring the smooth operation of our hospital and delivering exceptional customer service.

Working Hours

Applicants must be available to work flexible casual shifts between:

• Monday to Friday: 8:00am to 8:00pm
• Saturday and Sunday: 9:00am to 5:00pm

If you are passionate about delivering outstanding customer service and are looking for a rewarding role within a healthcare environment, we would love to hear from you.

About us

The Victorian Rehabilitation Centre is a 106-bed rehabilitation facility offering a comprehensive range of inpatient and outpatient services. Our specialties include multi-trauma, orthopaedics, stroke, cardiac, restorative, acquired brain injury, respiratory and pain management rehabilitation.

Conveniently located on Springvale Road in Glen Waverley, the hospital offers easy access to Melbourne's major road networks and provides onsite parking for staff.

Key Responsibilities

• Managing a busy reception desk
• Answering and directing telephone enquiries
• Preparing patient admission paperwork
• Maintaining accurate patient records and medical record systems
• Performing health fund eligibility checks
• Managing the collection of excesses and co-payments
• Liaising with clinical and non-clinical departments across the hospital
• Completing data entry and other general administrative duties
• Providing exceptional customer service to patients, visitors and staff

Essential Criteria:

• Previous administration, reception or customer service experience
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office, including Outlook, Word and Excel
• The ability to work effectively both independently and as part of a team
• A positive, professional and customer-focused approach
• Flexibility to work a variety of shifts, including evenings and weekends
• Previous healthcare administration experience and knowledge of the WebPAS hospital system will be highly regarded but are not essential.

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 18 September 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to: Lauren Worthy - Administration Manager, (03) 9566 2***

Please include a cover letter and your CV along with the contact details of 2 professional referees.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.

Any request for payment is fraudulent.

Visit ScamWatch for more information on recruitment scams.