Senior Administration Officer

• Domestic Admissions.

• Build valuable expertise in admissions, student administration and policy, while developing a deeper understanding of how UQ supports students from application through to enrolment.

• Full-time, permanent with Base salary in the range of $97,268 - $104,348 + 17% super (HEW Level 6) 

• Based at our Vibrant St Lucia Campus.

Join a supportive team that plays a critical role in shaping the student experience at UQ. As the Senior Administration Officer within ASD Admissions team, you will help coordinate the delivery of admissions services, ensuring applications are assessed accurately, processes run efficiently, and stakeholders receive expert advice and support.

Working closely with the Manager and Senior Coordinator, you'll be at the centre of a fast-paced environment where no two days are the same, acting as a key escalation point for complex admissions matters, supporting continuous improvement initiatives, and helping future students take their first step towards studying at UQ.

Key responsibilities will include:  

• Supporting workflow management across the Domestic Undergraduate and Medicine Admissions team.

• Providing expert advice and guidance on admissions policies, procedures and complex student administration matters to a range of stakeholders.

• Assessing and overseeing admissions processes to ensure applications are processed accurately, consistently and in line with University requirements.

• Leading quality assurance, and process documentation initiatives that strengthen operational effectiveness and service delivery.

• Building strong relationships across Faculties, Schools and external stakeholders while supporting major admissions and recruitment activities, including Open Day and other student-facing events.

December and January are our busiest months, making this an exciting time to join the team. To help us deliver a great experience during this peak period, we're looking for candidates who can offer flexibility and are generally available across December and January, with limited pre-planned leave commitments.

• An undergraduate degree with subsequent relevant experience, or an equivalent combination of relevant experience and/or education and training. 

• Experience interpreting and applying policies and procedures, ideally in admissions, student administration or another regulated service environment.  

• Well-developed interpersonal, negotiation and conflict resolution skills, with the ability to build trusted stakeholder relationships and deliver a high standard of customer service. 

• High-level written and verbal communication skills, including the ability to analyse information and data, prepare reports and procedures, and provide clear advice. 

• Strong digital literacy, including confidence using Microsoft Office and the ability to quickly learn corporate systems, while exercising tact, discretion and confidentiality. 

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.  

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. 

For more information about this opportunity, please contact Kelly Cox on *****@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at ******@uq.edu.au, stating the job reference number (below) in the subject line.  

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted. 

Pre-employment checks may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.  

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.  

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing ******@uq.edu.au or calling +61 7 3365 2623. 

Applications close 23rd August 2026 at 11.00pm AEST (R-68074).