Administration Officer

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care. 

Ballina Day Surgery is now hiring! 

The Ballina Day Surgery is a dedicated day procedure centre located centrally in the Northern Rivers region of New South Wales. Our specialist services include Gastroenterology, Ophthalmology, Oral Maxillofacial and Implant Surgery, Plastic and Cosmetic Surgery, General Surgery, Urology Surgery, Gynaecology and Cardiology.

We are currently seeking an organised, professional, and compassionate Administration Officer to join our busy hospital team. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering excellent administrative and patient support services.

About the Role

Based within our hospital administration team, you will play an important role in ensuring the smooth day-to-day operation of patient services and front-of-house administration.

We are looking for a casual staff member, with a view to change to permanent part time for the right candidate.

Ballina Day Surgery opens from 06:30 AM - 7:00 PM and staff are required to complete an open / and or close shift on a set roster basis.

Please take these hours into consideration before applying.

Key Responsibilities

• Managing patient admissions, bookings, and appointment scheduling 
• Providing professional front desk and reception support 
• Handling incoming phone calls and patient enquiries 
• Maintaining accurate patient records and data entry 
• Liaising with doctors, nurses, and allied health professionals 
• Processing medical documentation 
• Assisting with payments, filing, and general administrative duties 
• Ensuring confidentiality and compliance with hospital procedures and privacy requirements 

About You

To be successful in this role, you will have:

• Previous administration or reception experience (hospital or medical experience highly regarded) 
• Excellent communication and interpersonal skills 
• Strong organisational skills and attention to detail
• Ability to work effectively in a busy and fast-paced environment
• High level of professionalism and empathy when dealing with patients 
• Intermediate computer skills including Microsoft Office and patient management systems 
• Ability to work independently and as part of a team 

What’s in it for You: 

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: 

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy 

• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more 

• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts 

• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 

• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services. 

Why Join Ramsay: 

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: 

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff 

• A values-led workplace where you’ll be supported personally and professionally 

• A place with flexible, permanent and career-growth opportunities nationwide. 

• Must provide or complete a National Police Check conducted within the previous 12 months. 

• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:  

Ready to feel cared for while you care for others? Apply today and join us at Ballina Day Surgery. All applications must be lodged online. 

Applications close: 21st September 2026

Reference number: JR115845

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.