Senior Business Support Officer

Northern Territory Government

JOB DESCRIPTION
Job Title Senior Business Support Officer

Classification Band 3 Administrative and Corporate Services Position No. 48934

Job Type Full Time Duration Ongoing

Business Unit Core Operations Location Darwin

Reports to Manager Performance and Assurance Reports to P/No. 45363

Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for vacancies
Inclusion and and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment
diversity and Special for the recruitment process or job, please discuss this with the contact officer. For more information about applying for
Measures this position and the merit process, click here
recruitment plans Under the Agency’s Special Measures recruitment plan eligible Aboriginal applicants will be granted priority

consideration for this vacancy. For more information on Special Measures plan, click here
Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary
Applicants qualifications listed in your application. For further information for applicants and example applications: click here
Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills,
Selected Applicant’s information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding
Merit of the reasons for decision. For further information: click here

PRIMARY OBJECTIVE
To lead the delivery of business support functions across Core Operations, ensuring alignment with Power and Water’s governance frameworks and
strategic objectives. The role drives continuous improvement and supports operational and financial performance through effective leadership,
collaboration, and data-driven decision-making.

KEY RESPONSIBILITIES

The “WHAT” to be delivered

Business Operations and Support
• Provide operational leadership and accountability for the Business Support Hub, ensuring delivery of financial, administrative, and project

expectations are met or exceeded.

AT POWER AND WATER:

Job Description Northern Territory Government
COMPETENCY PROFILE

“HOW” to do it (Manager of Team profile - refer to Power and Water’s Behavioural Competency Guide)

Builds effective teams Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Courage Stepping up to address difficult issues, saying what needs to be said

Cultivates innovation Creating new and better ways for the organisation to be successful.

Customer focus Building strong customer relationships and delivering customer-centric solutions

Directs work Providing direction, delegating, and removing obstacles to get work done.

Interpersonal acumen Relating openly and comfortably with diverse groups of people

Plans and aligns Planning and prioritising work to meet commitments aligned with organisational goals.

Resourcefulness Securing and deploying resources effectively and efficiently.

MANAGEMENT RESPONSIBILITIES

No. of Direct Reports 0 No. of Indirect Reports 0

Key Interactions External Stakeholders, Executive Leadership Team, Senior Leader Group, All Employees, External Customers

COMPLIANCE

We expect you to:

• Actively align, support and promote Power and Water’s Values and support building a constructive workplace culture that celebrates

• Carry out duties in accordance with Power and Water’s Safety and Environmental policies and procedures, working towards our goal of Zero

• Ensure all activities undertaken as a Power and Water employee comply with Power and Water’s Standards of Behaviour, Management

• Pass a job-specific pre-employment medical (if applicable)
• SELECTION CRITERIA

Qualification and Skills Experience

Essential • Demonstrated ability to lead, coach, and develop a • Demonstrated success in leading teams, managing

high-performing team, fostering collaboration, resources, and identifying process gaps and drive

accountability, and continuous improvement continuous improvement and innovation.

• Strong analytical and financial skills, with the ability • Proven experience with Asset Management Systems

to interpret complex data and provide reports to and ability to deliver training and support to users.

support decision-making. • Experience in strategic business planning, capital

• Sound understanding of project, operational, and investment planning, and supporting organisational

capital portfolio management principles, with objectives through operational insight and analysis.

experience in implementing effective governance, • Demonstrated ability to manage, mentor, and develop

risk management, and compliance frameworks. staff, ensuring accountability and high-quality service

• High-level written and verbal communication skills, delivery.

including the ability to managing stakeholder
relationships and present information effectively.

Desirable • Tertiary qualifications in business, finance, project • Previous experience in a utility or regulated
management, or a related field. environment.

FURTHER INFORMATION

1. Contact Grace He on 0400 879 590 for further information about the position

2. Information about Power and Water Corporation may be viewed at powerwater.com.au

3. The total remuneration package amounts published for this position include base salary, superannuation and annual leave loading and the
value of an extra week’s annual leave.

Apply online: https://jobs.nt.gov.au/Home/JobDetails?rtfId=354017 TBC Grace He Performance and
Vacancy Closes: 31/08/2026 Assurance Manager – Core

Operations

AT POWER AND WATER: