Trading and Logistics Support Coordinator

Are you an experienced administrator who enjoys being organised, keeping things moving and working in a busy, hands-on environment?

Hannay Douglas Pty Ltd exports a wide variety of fresh fruit and vegetables to various international markets. We are looking for a capable and proactive Trading & Logistics Support Coordinator to provide day-to-day administrative and operational support to our Managing Director and broader Logistics team.

This is a varied role where no two days will necessarily look the same. You’ll work closely with the Managing Director to support our fresh produce trading activities, while also providing backup support across logistics and export administration when required.

Previous logistics or export experience is not essential. We’re very open to someone with a strong administration or coordination background who has great attention to detail, enjoys learning and is keen to develop their knowledge of logistics and exports. Full training and support will be provided.

What you'll be doing

Working closely with our Managing Director, you’ll help keep trading activities, customer communication and day-to-day administration running smoothly. Your responsibilities will include:

• Providing administrative and organisational support to the Managing Director.

• Assisting with customer and supplier communication and following up information as required.

• Maintaining trading information, stock updates, forecasts, reports and other internal documentation.

• Liaising with growers, customers, shipping lines, freight forwarders and internal teams.

• Coordinating calendars, appointments, travel, reports and correspondence.

• Preparing and updating load sheets, trading activity sheets and other documentation.

• Monitoring emails and responding to customer enquiries.

• Assisting with freight bookings and other logistics administration when required.

• Supporting the preparation and maintenance of export documentation and records.

• Working closely with our Export, Documentation, Finance and Warehouse teams.

• Assisting with projects and process improvements as required.

Over time, you’ll also learn more about our logistics and export processes so you can confidently provide backup support to the Logistics team when additional assistance is needed.

About you

We’re less focused on whether you’ve worked in logistics before and more interested in finding someone with the right administrative skills, attitude and ability to learn.

You’ll ideally bring:

• Strong administration or coordination experience.

• Excellent organisational skills and attention to detail.

• The ability to juggle multiple priorities and stay on top of deadlines.

• Confidence communicating with customers, suppliers and colleagues.

• A proactive approach – you notice what needs doing and get on with it.

• Strong written communication skills and confidence preparing correspondence and reports.

• The ability to work autonomously while also being a supportive team member.

• A flexible approach and the ability to change direction when priorities shift.

• Confidence learning new systems, processes and terminology.

Experience in logistics, freight forwarding, exports, fresh produce or a similar environment would certainly be an advantage, but it isn't essential. If you're an experienced administrator who is keen to learn, we'd still love to hear from you.

Why join us?

This is a great opportunity for someone who enjoys being at the centre of a busy operation and wants a role with plenty of variety.

You'll have the opportunity to work closely with an experienced Managing Director, build your knowledge of trading and export logistics, and become an important support across different parts of the business.

The role is a full-time role, based in the Hannay Douglas office at Rocklea.

Good onsite parking and less than 15min walk to Rocklea train station. Note - we prefer candidates who live within a 30-minute drive from Rocklea. 

If you're organised, adaptable, enjoy getting things done and are looking for a role where you can learn and grow, we'd love to hear from you.

- Only successful applicants will be contacted for interview