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About the role
With a large network of customers in an ever-growing industry, now is the time to join us and grow your career and administration skills with a well-known, trusted and dedicated company.
We are seeking an experienced Admin and Customer Service Support team member to join our team as a dedicated long-term member. This permanent full-time position is based at our Loganholme branch and requires someone who can learn quickly and step confidently into the role
About the role
As our Admin/Customer Service Support team member, you will provide friendly, efficient support while helping drive sales through exceptional service. You will also be responsible for:
Handling incoming phone and email enquiries and processing sales orders
Work closely with key internal stakeholders - from warehouse staff to the sales team for smooth operations
Sales support to on-road representatives
Face to face service for walk-in-trade customer
General sales assistant duties (e.g. Invoicing, freight invoices)
About you
To be successful in this role, you will be an individual that has a strong administrative background and thrives on attention to detail. Our fast-paced customer service and sales environment demand a high level of organisation.
Minimum requirements include:
Friendly, cooperative attitude in team environments
Previous experience in customer service, administration and or sales support
Proficient in Microsoft Office - word, excel, outlook
Familiarity in sales and inventory-based software for customer order processing & invoicing would be an advantage but not necessary
Confidence to deliver phone, email and face to face customer service
Product based customer service preferred, but not essential
All necessary training will be provided.
Only applicants with the right to live and work in Australia need apply.
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