Administration Officer - Planned Surgery/Patient Support Unit

• Permanent Part Time, 48 hours per fortnight
• Located at: Peninsula University Hospital, Frankston
• Classification: Grade 1 Level 1 - Level 5 (HS1 - HS17*) plus super 

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. 

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.  

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.  

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.  

The Team & Role 

The Planned Surgery Administration Officer works within the Department of Surgery as part of a multidisciplinary team that includes the Planned Surgery Access Manager, Planned Surgery Associate Nurse Unit Manager, Planned Surgery Clinical Coordinator, Patient Support Associate Nurse Unit Manager, Clinical Coordinators, Nurses and Administration Officers. Supporting the day-to-day functioning of the Planned Surgery Preparation List and Patient Support Unit, this role plays an important part in the patient surgical journey. Responsibilities include entering and maintaining accurate patient information, auditing patients on the Planned Surgery Preparation List, speaking with consumers, booking planned surgery, and completing data entry. The role works collaboratively with managers, clinical coordinators, nurses and administration officers to ensure effective customer service, positive workplace behaviours and relationships, and compliance with Planned Surgery Preparation List management guidelines.

Please click here to see the Position Description.

Skills & Experience Required

• Demonstrated experience at administrative level
• Proficiency in Microsoft Office applications desirable
• Excellent verbal communication and interpersonal skills including excellent telephone manner  
• Ability to work unsupervised in a confidential environment and as part of a multidisciplinary team  

Benefits

• Step into state-of-the-art facilities
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders 

Next Steps