Business Manager - Collision Repair

Join BF Panels, Thurgoona, part of AMA Collision and AMA Group, Australia's largest collision repair network.

The Opportunity

We're seeking an experienced Automotive Business Manager to lead our team at BF Panels, Thurgoona.

Reporting to the State Area Manager, you'll be responsible for the overall operational, financial, and people performance of the site. You'll lead from the front, driving productivity, profitability, customer satisfaction, safety, and quality outcomes while developing and inspiring your team to achieve their best.

This is an outstanding opportunity for a proactive leader who thrives in a fast-paced environment and is passionate about delivering exceptional business results.

What You'll Do:

Business & Operational Leadership

• Lead site operations to achieve business, customer, and performance targets.
• Drive workshop productivity, efficiency, and continuous improvement.

Financial Management

• Manage P&L performance, budgets, forecasting, and profitability.
• Monitor KPIs, control costs, and optimise business outcomes.

Customer & Stakeholder Excellence

• Deliver outstanding customer experiences and service outcomes.
• Build strong relationships with insurers, suppliers, and key stakeholders.
• Manage escalations and ensure timely resolution of issues.

Quality & Repair Performance

• Oversee quoting, repair planning, quality assurance, and vehicle delivery.
• Ensure compliance with AMA Group standards and repair quality expectations.

Leadership & Team Development

• Lead, coach, and develop a high-performing team.
• Drive a positive, accountable, and performance-focused culture.
• Support workforce planning, recruitment, and employee development.

Safety & Compliance

• Champion a safety-first culture across the site.
• Ensure compliance with WHS requirements and drive continuous safety improvement

What We Are Looking For:

You are an influential leader who can engage teams, build strong stakeholder relationships, and drive business performance.

• Experience in a Business Manager, Centre Manager, Operations Manager, or similar leadership role.
• Strong commercial acumen with experience managing budgets, P&Ls, and site performance.
• Proven ability to lead, coach, and motivate teams to achieve results.
• Excellent customer service and stakeholder management skills.
• A focus on operational excellence, continuous improvement, and quality outcomes.
• Experience within automotive, collision repair, insurance or a related operational environment will be highly regarded.

Why AMA Collision?

Because Careers Driven By You isn't just a tagline — it's our promise.

We support our leaders with:

• Stability and career opportunities across AMA Group's network of 140+ sites
• Leadership development and ongoing career progression
• Reward and recognition programs
• Employee referral bonuses
• Discounts on parts and tools
• Uniforms provided
• Free confidential counselling and support for you and your family through our Employee Assistance Program
• The opportunity to lead and make a genuine impact within Australia's leading collision repair network

Looking for a leadership opportunity without the daily grind of big-city living?

Located in Thurgoona, on the New South Wales/Victoria border, this role offers the perfect balance of career growth and lifestyle. With Albury-Wodonga's affordable housing, excellent schools, thriving community, and easy access to Melbourne, it's an ideal opportunity for candidates seeking a tree change while continuing to develop their career with Australia's leading collision repair network.

Whether you're based locally, in regional Victoria, or in Melbourne and looking for your next step, we'd love to hear from you. APPLY now or call Kate on 04•• ••• 870