Branch Manager

Company Description

BrakeForce Plus is an auto-parts and repair specialist based in Townsville, Queensland, with over 10 years of industry experience. They cater to both trade and retail customers, offering a massive inventory of over 10,000 braking, suspension, and clutch products

Job Description

Townsville Auto Spares (Brakeforce Plus) is seeking an experienced and hands-on Branch Manager to lead our operations and continue delivering the outstanding service we're known for. Reporting directly to the General Manager, you'll take ownership of store performance, lead a dedicated team, and play a key role in driving profitability, customer satisfaction, and business growth.

This is an exciting opportunity for a strong leader with automotive parts knowledge, commercial acumen, and a passion for building high-performing teams.

What You'll Be Doing

Lead the day-to-day operations of a busy automotive parts businessDrive sales, profitability, and customer satisfaction across retail and trade channelsBuild and maintain strong customer relationships to generate repeat business and new opportunitiesManage inventory, sales performance, and operational efficiencyOversee and develop a multi-functional team through coaching, mentoring, and performance managementRecruit, roster, and support staff to ensure optimal store performanceAssist with parts interpreting and customer enquiries when requiredMonitor financial performance, prepare reports, and contribute to business planningEnsure compliance with WHS, company policies, and operational proceduresIdentify opportunities to improve processes, grow market share, and expand trade customer relationships

Qualifications

Previous management experience within automotive parts, spare parts, retail, trade, or a similar environmentStrong leadership skills with the ability to motivate and develop teamsExcellent customer service and relationship-building abilitiesSound commercial and financial understandingExperience managing KPIs, sales targets, inventory, and business performanceParts interpreting experience highly regardedA proactive, hands-on approach with excellent problem-solving skillsStrong organisational and communication skills

Additional Information

Why join Bapcor?

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

Diverse career opportunities within the Bapcor GroupDiscounts across Bapcor products and services, including our Retail and Trade brandsIndustry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)Paid birthday leaveWellbeing supportNovated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email careers@bapcor.com.au

While we understand that recruitment agencies would love to offer their support, we kindly request all agencies to refrain from contacting us regarding this job posting. All applications should be submitted directly by candidates.