Chief Information Officer

About Greater Western Water

We're water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne's CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Eligible full-time employees may access additional Work Life Balance Days, subject to eligibility criteria, helping you prioritise wellbeing and flexibility
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

Lead the technology and digital future of Greater Western Water in a highly influential senior leadership role with enterprise-wide impact. As Chief Information Officer, you will drive the organisation's technology strategy, digital services, cyber security, and technology risk management, ensuring GWW is well positioned to deliver on its strategic objectives and future growth ambitions. Acting as a trusted advisor to the executive team, you will champion innovation, leverage emerging technologies, and build strong partner relationships to enhance business outcomes and operational performance. Reporting directly to the Chief Operating Officer, you will be a key member of the GWW Senior Leadership Team, helping shape the organisation's direction and success.

Responsibilities

• Develop and deliver GWW's technology, digital and cyber security strategy, ensuring alignment with organisational priorities and future growth.
• Provide strategic advice to executive leaders on technology trends, innovation, data, AI and digital transformation opportunities.
• Lead enterprise technology investment, architecture and portfolio delivery, ensuring initiatives deliver measurable business value.
• Oversee cyber security, technology risk and resilience, maintaining compliance with regulatory requirements and industry standards.
• Drive data governance, analytics, automation and AI capabilities to improve decision-making and organisational performance.
• Lead technology operations, infrastructure, applications and support services, ensuring reliable, secure and customer-focused outcomes.
• Build and manage strategic vendor partnerships, technology budgets and third-party performance.
• Foster a high-performing, inclusive culture, developing capability across teams and championing safety, wellbeing and continuous improvement.
• Contribute as a member of the Senior Leadership Team, supporting enterprise-wide strategy, decision-making and organisational success.

Skills & Experience

• Extensive experience leading enterprise-scale technology functions, strategy and transformation.
• Proven success building and developing high-performing, diverse teams.
• Strong expertise in cyber security, cloud, digital transformation, data governance and technology operations.
• Demonstrated executive leadership, commercial acumen, financial management and stakeholder engagement skills.
• Experience delivering large-scale technology programs, system modernisation and digital initiatives.
• Proven ability to influence Boards, executives and senior stakeholders, and build strong strategic partnerships.
• Experience managing key vendor relationships, contracts and technology investments.
• Demonstrated success driving innovation, continuous improvement, organisational change, automation and AI adoption.
• Experience within large, complex and/or regulated environments, with strong knowledge of risk, compliance and governance.
• Understanding of data, analytics, AI, service management, disaster recovery and business continuity.
• Relevant tertiary qualification in Information Technology, Business or a related discipline. Project management qualifications, Agile/Waterfall experience, and knowledge of SCADA and IT/OT environments are desirable.

See yourself thrive

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We're supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We're seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need. Don't meet every single requirement? If you're excited about this role, we encourage you to apply.

Don't delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early! Applications close Saturday 15th August 2026

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police & SOCI check, and verification of working rights in Australia.