Area Manager – New England and Western Community Supports – Full Time

About the Role:

Our Community Supports Area Manager role is a senior leadership position responsible for overseeing service delivery, team leadership, and operational performance across a large geographical area or revenue portfolio.

This role ensures the delivery of high-quality, person-centred services aligned with the NDIS Practice Standards and Challenge Community Services’ values.

*** Challenge Community Services welcomes applications from candidates located across the regions we support throughout the broader New England and Western area.

Benefits:

• Competitive Remuneration and Benefits
• Fitness Passport access for you & family (eligibility criteria applies)
• Salary packaging options, including meal and entertainment card (if eligible)
• Annual flu vaccination
• Fully maintained company vehicle with FBT contribution
• Supportive team culture that values your expertise
• Birthday leave – take the day off to celebrate you!
• Job Satisfaction – make a real difference

Duties:

• Lead and support Frontline Leaders to deliver safe, high-quality services.
• Oversee operational performance, including KPIs, budgeting, and revenue.
• Ensure compliance with NDIS Practice Standards and legislative requirements.
• Drive continuous improvement, quality audits, and risk management.
• Promote positive behaviour support and person-centred practice.
• Build strong relationships with clients, families, and key stakeholders.
• Use systems and data to improve efficiency and service outcomes.
• Willingness to travel regularly across the designated region to support teams, services, and stakeholders.

Skills and Experience:

Essential:

• Senior leadership experience within disability or community services.
• Strong knowledge of NDIS Practice Standards and compliance.
• Proven capability in operational and financial management.
• Excellent leadership, communication, and stakeholder engagement skills.
• Ability to manage complex priorities and analyse performance data.
• Demonstrated commitment to person-centred practice and positive behaviour support.

 Desirable:

• Tertiary qualifications in Community Services, Disability, Social Science, or related fields.
• Experience coaching or training staff and leaders.

About Us:

For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the ‘apply now’ button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Sophie Adams via email: sophie.adams@challengecommunity.org.au

Applications Close: 28th August 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.