Account Manager

It's really no secret, our people are at the heart of everything we do - that's what makes us One Harvest! Our ambition is to help people live better lives, an ambition that which ranges from the yummy & healthy foods we source, grow & harvest to providing meaningful employee experiences. We have 1,000 talented team members across Australia & every one of us is passionate about innovation, sustainability & quality.

We have an exciting opportunity for an energetic & professional Account Manager to join our retail team.

Based in Wacol, Brisbane, with working from home flexibility also, this role will be accountable for growing the sales and profit of the One Harvest business through exceptional customer service and management of our retail customer base. Reporting to the Head of Sales and Business Development, you will be joining a highly experienced commercial team, where your insights and ideas are not only welcomed, but encouraged.

This role will involve day-to-day management of the account relationship, coordinating the launch of new products, successful promotion management, account planning, category analysis and ownership of the reviews for your account.

The Role 

We are seeking an energetic Account Manager to join our commercial team in Wacol, Brisbane (with hybrid work-from-home flexibility). Reporting to the Head of Sales and Business Development, you will be accountable for driving sales, profitability, and exceptional customer service across our retail base. 

In this highly collaborative team environment, your insights are not just welcomed—they are encouraged. 

A Day in the Life 

• Relationship Management: Manage day-to-day account operations, deepening your understanding of customer pain points to collaboratively deliver solutions. 

• Sales & Strategy: Execute sales pipelines and account strategies, contributing to strategic negotiations and category analysis to achieve targets. 

• Commercial Execution: Develop and implement promotional plans, support sales forecasting with data-driven insights, and drive continuous supply chain efficiencies. 

• Innovation: Partner with the New Product Development (NPD) team to successfully launch new products. 

About You 

You are a self-starter at the beginning of your commercial career, eager to learn, adapt, and challenge the status quo. 

• Essential: Commercial experience within the FMCG sector. (We will provide the necessary training to build your account management expertise.) 

• Preferred: Experience in account or territory management within the food retail sector. 

• Bonus: A tertiary qualification in business, agribusiness, or a related discipline is great to have, though we are happy to consider applicants on their experience. 

• Core Skills: Confidence utilizing financial data/insights for growth, a natural ability to build effective relationships, and high attention to detail. 

What’s in it for you? 

• Flexibility: Hybrid work arrangements combining onsite and work-from-home options. 

• Personal Growth: This is a true destination role designed for a multi-year commitment. Instead of quick annual hops, this position offers the opportunity to fully immerse yourself, master a national key account alongside industry professionals, and deeply refine your commercial skills for a rock-solid career foundation. 

• Impact: The chance to contribute to a dynamic company making a real difference in the lives of Australians. 

Belonging at One Harvest 

We are an inclusive, equal-opportunity workplace where individual strengths are valued. We believe diversity in experience and perspective creates better outcomes for our people and customers, and we encourage everyone to bring their whole selves to work. 

(Please note: We are currently not accepting agency submissions for this role.)