Medical Receptionist

📍 266 Glen Osmond Road, Fullarton SA 5063

Elyséa HEALTH is a premium multidisciplinary healthcare clinic located in Adelaide's eastern suburbs, bringing together GPs, Psychiatrists and Psychologists under one roof.

Our integrated approach to care supports both mind and body within a calm, purpose-designed environment focused on quality, professionalism, discretion and continuity of care.

As our clinic continues to grow, we are seeking an experienced Medical Receptionist to join our team and help deliver an exceptional experience for our patients, practitioners and referrers.

Full-time hours are available for the right candidate.

As the first point of contact for our clinic, you will play a vital role in ensuring patients receive a professional, welcoming and efficient experience from their first interaction with Elyséa HEALTH.

Your responsibilities will include:

• Managing patient bookings and appointment scheduling

• Greeting and assisting patients in a professional and compassionate manner

• Answering telephone and email enquiries

• Processing payments and private billing transactions

• Managing referrals, incoming correspondence and medical records

• Assisting psychiatrists, psychologists and GPs with administrative support

• Liaising with patients, referrers, hospitals and other healthcare providers

• Maintaining patient confidentiality and privacy at all times

• Supporting the day-to-day operation of a busy multidisciplinary clinic

• Contributing to a positive, organised and patient-focused environment

• Previous experience working in a medical reception or healthcare administration role

• Strong working knowledge of Best Practice Software (essential)

• Excellent verbal and written communication skills

• Professional presentation and a friendly, approachable manner

• Strong attention to detail and organisational skills

• Ability to multitask and prioritise effectively in a busy environment

• High level of professionalism, discretion and reliability

• Strong computer literacy and confidence using practice management systems

• Commitment to providing exceptional customer service

• Experience working within General Practice, Psychiatry, Psychology or Specialist Medical Clinics

• Experience with Medicare, private billing and health fund claiming

• Experience managing referrals and specialist correspondence

• Understanding of medical terminology

• Experience working within a multidisciplinary healthcare setting

• Premium purpose-designed healthcare environment

• Work alongside experienced GPs, Psychiatrists and Psychologists

• Modern clinic located on Glen Osmond Road, Fullarton

• Supportive and professional team culture

• Opportunity to grow with a rapidly expanding healthcare organisation

• Stable long-term position with genuine career progression opportunities

• Full-time hours available for the right candidate

We are looking for someone who is:

• Experienced and confident in medical reception

• Highly competent using Best Practice Software

• Professional, polished and well presented

• Warm, approachable and patient-focused

• Reliable and punctual

• Able to work independently while contributing positively to a team environment

• Committed to delivering a high standard of service and patient care

Please submit your CV together with a brief cover letter outlining your experience.

Confidential enquiries are welcome.

Elyséa HEALTH
266 Glen Osmond Road, Fullarton SA 5063

*****@elyseahealth.com.au
www.elyseahealth.com.au
08 7428 6***