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Qube Resort
About the role In this casual role, you will elevate the guest experience from the moment people walk through our doors. You will be the face of premium Gold Coast hospitality at Qube Resort, delivering exceptional se…
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About the role
About the role
In this casual role, you will elevate the guest experience from the moment people walk through our doors. You will be the face of premium Gold Coast hospitality at Qube Resort, delivering exceptional service in our Broadbeach location.
Key responsibilities
Delivering a warm, first-class welcome and check-in experience
Ensuring smooth, efficient check-outs and fond farewells
Acting as the ultimate local guide, answering guest inquiries and sharing insider tips
Managing front desk operations, handling administrative tasks, and keeping the lobby looking immaculate
Solving guest requests with a positive, can-do attitude
About you
Minimum 1–2 years of experience in a hotel front office or guest services role
Exceptional communication skills and a natural ability to connect with people
Strong problem-solving skills with a focus on delivering top-tier customer service
Tech-savvy mindset, with hotel management software experience (REI Cloud experience is a massive plus)
Flexibility to adapt to a fast-paced environment and handle multiple priorities with a smile
Valid Australian working rights
Benefits
Competitive hourly rates ($35 – $45/hr based on experience)
Real opportunities for career growth and development
Generous staff discounts on hotel stays
A fun, supportive, and collaborative team culture
sign in above to apply · via Jora
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