Administration Officer Level 3 - Sutherland Mental Health Service

Administration Officer Level 3 - Sutherland Mental Health Service
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $37.28 - $38.44 per hour, plus superannuation
Hours Per Week: 32
Requisition ID: REQ679514
Location: Caringbah, Sydney

Applications Close Date: Sunday, 23 August 2026

The SESLHD Mental Health Service is a specialised clinical service, providing care to a local population of over 930,000 residents in the Sydney metropolitan area.  We provide care within both hospital and community settings to support people living with mental illness at times when acute intervention is needed, or to remain well in their community and lead their own recovery

Are you a motivated and dynamic person with high level administrative experience to join our compassionate and caring team? You will be providing a range of administrative and clerical support services to enable the Inpatient Sutherland Mental Health Service team to achieve their objectives in a timely, reliable and efficient manner.

Learn more about us here: South Eastern Sydney Local Health District

Where you'll be working
You'll be based at Mental Health Sutherland Mental Health Service, located on The Sutherland Hospital campus, Caringbah.

Provide a high range of administrative, customer service and clerical support services to enable the Sutherland Mental Health Service to achieve their objectives in a timely, reliable and efficient manner. 

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, and Novated Leasing. Discounted Private Health Insurance.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

Are you ready to join us?

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:
 

1. Describe your experience working in a busy administrative environment where you were required to manage multiple competing priorities. In your response, outline how you organised your workload, used Microsoft Office applications and relevant information systems (e.g. electronic medical records, rostering or workforce management systems), and worked collaboratively with others to achieve service outcomes.
    

2. Provide an example of a time you managed a complex, sensitive or challenging enquiry from a patient, client or stakeholder. Describe how you communicated effectively, exercised judgement to determine the appropriate response, and maintained a high standard of customer service while working with others.

3. Describe a time you identified an opportunity to improve an administrative process or service. Explain the actions you took, any technology or systems you used, how you engaged others during the process, and the outcomes achieved.

How to Apply
Click APPLY to submit your application
Application close: 23 August 2026

For more information we encourage you to contact Sharon Price on *************@health.nsw.gov.au  

Interviews are expected to be held between 31 August 2026 and 4 September 2026

Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

Need more information? 
  1) Click here for the Position Description and SESLHD Expected Standards
  2) Find out more about applying for this position

Our values and commitment to diversity
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email ***************@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Please visit the SESLHD Disability Recruitment page for more information.

Information for applicants:

• An eligibility list may be created for future Permanent Part Time positions.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing
• Applicants will be assessed against the essential requirements and selection criteria contained withing the position description
• Recommended applicants will be reviewed or compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination Against Specific Diseases for all positions prior to offer.

• We do have an Aboriginal Workforce Team that can also provide support (***************@health.nsw.gov.au) and for additional information please visit our Stepping Up Website.