Administration Officer (12-Month Parental Leave Cover)

An exciting opportunity has opened up for an Administration Officer to join our admin team at Equip-Safe in Welshpool. This role is being offered as a full-time role for approx. 12 months, with the possibility of extension.

This role is responsible for providing general administration support and a high level of customer service to both internal and external clients.

Your duties and responsibilities:

• Provide a high level of customer service to clients and employees, including answering telephone and email enquiries and serving students

• Ensure requests and queries are responded to in a timely manner

• Provide consistent and accurate information to students and employees

• Timely processing of enrolments

• Update and maintain accurate information in databases

• Prepare (print/generate) course paperwork

• Assist Instructors with student paperwork

• Liaise with government departments and regulatory bodies such as WorkSafe, Construction Training Fund (CTF) and the Department of Mines, Industry Regulation and Safety.

• Scanning and electronic filing

• Photocopying, binding and printing of resources

• Proof documents to ensure accuracy

• Order stationery and other office and site supplies

• Provide backup for the Manager Equip-Safe as required

• Create purchase orders

• Receive and process payments from students

• Liaise with the Finance team, EGT, Member Services and other areas of ETI as required
  

What you'll need to succeed:

• Highly developed interpersonal and customer service skills

• Well-developed organisational and time management skills

• Ability to use initiative and work autonomously

• Strong verbal and written communication skills

• High level of attention to detail

• The ability to work to and meet deadlines

Essential:

• Certificate III in Business or relevant experience

• Intermediate to advanced level of computer literacy

• Experience using the Microsoft Office Suite of products

Desirable:

►   Experience working in an RTO or training environment

About us:

The Electrotechnology Training Institute Limited (ETI Ltd), is a not-for-profit charity lighting the way for Western Australia's booming electrical industry through education, training, member services and employment opportunities. Our business units are entrenched in every aspect of the WA electrical industry, from careers and training to business support and beyond.

• ECA WA – Member services that provide key services to the industry

• Electrical Group Training (EGT) – a registered Group Training Organisation (GTO)

• College of Electrical Training (CET) – a Registered Training Organisation (RTO)

• Equip-Safe – a Registered Training Organisation (RTO)

• ECA Legal – a separate legal firm providing legal services to ETI and its members.

ETI is committed to a safe, diverse and inclusive workplace environment. We value and respect people of all ages, genders, diverse backgrounds, the LQBTIQA+ community and people living with disability

For more information about ETI see our website https://ecawa.org.au/

How to apply:

Please send your CV and COVER LETTER by clicking the “APPLY NOW” button. Applications should be addressed to the Manager Equip-Safe

Shortlisted candidates will be phone screened, and candidates will then be selected for interviews. All candidates will be notified by the end of the recruitment process.

For more information regarding the role, including a copy of the Job Description or employee benefits, please reach out to ***********@eti.org.au