Customer Service and Administration Officer

About The Role

Bathurst Regional Council is currently seeking a full time Customer Service and Administration Officer, this position is part of the administration team providing customer service and administration support in relation to the functions of the Environmental Planning and Building Services Department of Council.

This position provides quality customer service (phone and reception) to the public and undertakes a range of complex administration tasks utilising a range of internet and intranet based data administration and records management systems and Microsoft computer packages.

Key Requirements

Essential 

• Excellent customer service skills
• Excellent administrative skills – e.g. data entry, record keeping, touch typing, preparation of correspondence.
• Proficiency in the operation of various computer packages including a well developed understanding of Microsoft office programs, Adobe and internet and intranet based data administration applications and records management systems.
• Experience in updating/maintaining databases and registers.
• Good oral and written communication skills
• Certificate in Office Administration or equivalent and/or relevant experience in administration and customer service
• Current Class C Drivers Licence

To view the Position Summary click here

What We Can Offer

Work Life Balance enjoy a rostered day off every third week to recharge and reset

Generous Leave Entitlements to support your personal and family needs

Fitness Passport to Stay active and healthy

Training & Development to expand your skills

Employee Assistance Program for confidential support services

Want To Know More?

Salary: $1,237.70 to $1,300.25 per week + 12% superannuation

Position Status: Permanent – Full-time

Hours of work:  Monday – Friday 8:30 am – 4:45 pm - 35 hours per week with an RDO every third week

Application closing date: Sunday, 30 August 2026, at 11.30pm

Contact Officer: Janet Bingham or Sandy Bromhead, Environmental, Planning & Building Services Department 02 6333 6213 

How to Apply?

To apply,  please click Apply. There are screening questions that must be answered to apply for the position. You will need to upload a Resume to complete the application.

You can  save and return to your job application at any time prior to the closing date. Unfortunately, applications that are not completed by the closing date and time will not be considered.

Your application information will be kept confidential in line with the Privacy Amendment (Private Sector) Act 2000 and the Privacy and Personal Information Protection Act 1998.

Bathurst Regional Council is committed to being a flexible, safe, equal and inclusive workplace where diversity is embraced and supported.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. 

Bathurst Regional Council is committed to the safety and wellbeing of children and young people. We have zero tolerance for child abuse and are committed to creating and maintaining a child-safe organisation. Employment is subject to relevant pre-employment screening, which may include a Working with Children Check where required.