Administrative Officer

About Backsafe Australia

Backsafe Australia is a proudly Australian-owned business specialising in material handling, workplace safety and warehouse solutions. We help organisations create safer, healthier and more productive workplaces by supplying, manufacturing, servicing and supporting high-quality equipment across a wide range of industries.

As our business continues to grow, we're looking for people who share our commitment to exceptional customer service and are excited to grow with us.

About the Role

We are seeking a reliable and organised Administration Officer to join our team at our new Forrestdale premises on a full-time basis.

In this role, you will provide administrative support across the business while assisting with the day-to-day Accounts Payable and Accounts Receivable functions. You will play an important role in ensuring the efficient operation of the office by maintaining accurate records, supporting financial processes, and delivering excellent service to customers, suppliers and colleagues.

This is an excellent opportunity to become part of our growing team as we establish our new Forrestdale facility and continue to support customers across Western Australia.

Key Responsibilities

As an Admin Officer, you'll play a key role in supporting the day-to-day operations of the business. Your responsibilities will include:

• Provide general administrative support across the business.

• Answer and direct incoming phone calls, emails and customer enquiries.

• Prepare, maintain and organise business documents, records and correspondence.

• Process customer invoices, receipts and credit notes.

• Manage Accounts Receivable, including customer account reconciliations and the follow-up of outstanding payments.

• Process supplier invoices, purchase orders and payments in accordance with company procedures.

• Manage Accounts Payable, including supplier statement reconciliations and payment processing.

• Assist with bank reconciliations and the allocation of customer payments.

• Maintain accurate customer, supplier and financial records within business systems.

• Assist with month-end administrative and accounting activities.

• Prepare reports and support data entry and record management.

• Order office supplies and assist with the day-to-day administration of the office.

• Liaise with internal departments, customers and suppliers to support business operations.

• Provide administrative support to management and other departments as required.

• Contribute to continuous improvement by identifying opportunities to improve administrative and financial processes.

About You

We're looking for someone who:

• Has a proactive attitude and takes ownership of their work.

• Is a genuine team player who enjoys supporting others and contributing to shared success.

• Learns quickly and enjoys understanding how different parts of a business work together.

• Have previous experience in an administration role.

• Have experience with Accounts Payable and Accounts Receivable processes.

• Possess excellent organisational skills with strong attention to detail.

• Be able to manage multiple priorities while maintaining a high level of accuracy.

• Be proficient in Microsoft Office, particularly Excel, Word and Outlook.

• Have experience using accounting or ERP software. Experience with Microsoft Dynamics 365 Business Central is highly regarded.

• Be proactive, reliable and able to work both independently and as part of a team, while maintaining confidentiality and professionalism at all times.

• Demonstrate a professional, positive and customer-focused approach.

Why Join Us?

At Backsafe Australia, we're proud of the supportive, collaborative culture we've built. We believe great businesses are built by people who work together, take ownership of their responsibilities and are always willing to support one another.

This is a role where you'll gain valuable end-to-end business experience while working across multiple departments and learning how every part of the business connects. You'll be encouraged to contribute ideas, identify opportunities for improvement and make a genuine impact on the way we work.

If you're looking for a varied role where your contribution is valued, your development is supported, and you'll be part of a growing Australian business with a positive team culture, we'd love to hear from you.