Patient Services Assistant

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Multiple Permanent Positions
• Located at: The Mornington Centre
• Classification: Patient Services Assistant Level 2 (PS25)* plus super
• Shifts available across mornings afternoons and evenings
• AMT shifts available

The Team & Role

Join our dedicated Patient Services team and play a vital role in supporting the delivery of high-quality patient care. As a Patient Services Assistant, you will help create a welcoming, safe and comfortable environment for patients and visitors through a diverse range of responsibilities, including patient support, food and beverage services, patient transport, ward support and cleaning services. Working closely with clinical and non-clinical staff, you will contribute to the smooth day-to-day operation of the ward while ensuring a positive experience for patients and their families. This is a rewarding opportunity for someone who enjoys hands-on work, teamwork and making a meaningful difference in healthcare.

Please click here to see the Position Description.

Please click here to see the Job Task Analysis

Skills & Experience Required

• Certificate III Health Services Assistance
• Working With Children Check
• Experience within a healthcare setting (desirable)

Benefits

• Work in a beautifully designed and appointed facility
• Join a high functioning and well-respected team
• Work in a supportive and encouraging environment
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information please contact Craig Atkins (*******@phcn.vic.gov.au)

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at ***************@phcn.vic.gov.au or 03 9784 2*** (option 1).

The role ceases advertising on 13 August 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.