Maintenance Officer

About the role 

Reporting to the Hospitality and Services Manager, the Maintenance Officer is responsible for the safe, efficient and effective maintenance of buildings, equipment and grounds at Rockpool. You'll manage a preventative maintenance schedule, respond quickly to reactive requests, coordinate external contractors, and ensure full compliance with WH&S and aged care standards. 

This is a varied, hands-on role where no two days are the same, and where your work directly supports the comfort, dignity and safety of our residents every single day.

About Rockpool Residential Aged Care 

Rockpool Residential Aged Care is a boutique provider, proudly Queensland owned. We believe great careers and great care go hand in hand. Our My Day My Way model of care puts the people we care for at the centre of everything, shaping their days around their choices, not our routines. 

This philosophy shapes how we work and what makes a career at Rockpool different: purpose that matters, contemporary leadership that backs you, beautiful modern homes designed for the people in them, smart technology that frees you to focus on people, and room to grow with Queensland's fastest-growing provider. 

Key responsibilities include: 

• Manage and execute a preventative maintenance schedule across buildings, equipment and grounds 
• Respond promptly to reactive maintenance requests, prioritising resident safety and comfort 
• Troubleshoot and independently resolve minor issues; escalate complex work to specialist contractors 
• Coordinate and oversee external contractors for routine and specialised maintenance tasks 
• Conduct regular facility inspections to identify and address issues before they escalate 
• Maintain accurate maintenance logs, records and documentation 
• Ensure full compliance with WH&S requirements, infection control standards and building regulations 
• Identify and implement opportunities for sustainability and efficiency improvements 

Skills and experience 

• Relevant trade qualification or demonstrated experience in a facility or building maintenance role 
• Previous experience in aged care, healthcare or residential maintenance environments 
• Strong problem-solving and troubleshooting skills across buildings, equipment and grounds 
• Experience scheduling maintenance, managing contractors and maintaining accurate records 
• Sound understanding of WH&S, infection control and safety compliance standards 
• Ability to use maintenance software or ticketing systems 
• Strong communication skills — with management, staff, contractors and residents 
• Relevant trade qualification or equivalent experience (essential) 
• White Card — General Construction Induction (desirable) 
• First Aid Certificate (desirable) 
• Chemical handling knowledge or certification (desirable) 

Ready to keep the home running and the people safe? 

Apply now Rockpoolrac.com — we’d love to meet you.