Administration Officer / Office All Rounder

About the Business

St Mary's Aged Care is a well-established, family owned provider of residential aged care with facilities located in Coolum Beach and Pelican Waters. We are committed to delivering compassionate, high-quality care to our residents while fostering a supportive and professional workplace for our employees.

We are seeking an enthusiastic and organised Administrative Officer to join our team. This is an excellent opportunity for someone who enjoys variety in their work, thrives in a fast-paced environment, and is passionate about providing exceptional customer service.

About the Role

This is a Permanent Part-Time position working 5 days per week (8:30am – 4:30pm).

Your regular roster will be:

• Monday & Tuesday: Coolum Beach
• Thursday & Friday: Pelican Waters
• Wednesday: Alternating weekly between both facilities

Please note that work locations may vary from time to time to provide leave coverage for other administration team members.

This diverse role combines reception, administration, recruitment and rostering responsibilities. While previous rostering experience is highly regarded, full training will be provided to the successful applicant.

What Your Week Will Look Like

• Monday: Rostering at Coolum Beach
• Tuesday & Wednesday: Recruitment activities, scheduling interviews, onboarding and general administration
• Thursday: Reception duties at Pelican Waters
• Friday: Rostering at Pelican Waters

No two days are the same, making this an ideal role for someone who enjoys a varied workload and working across multiple areas of administration.

Key Responsibilities

• Provide professional reception and customer service to staff, residents and visitors.
• Manage incoming enquiries in a friendly and efficient manner.
• Maintain and update employee rosters, ensuring shifts are appropriately covered.
• Schedule interviews, conduct reference checks and assist with onboarding new employees.
• Perform rostering duties two days per week.
• Complete accurate data entry and maintain electronic records.
• Assist with general administrative tasks across both facilities.
• Maintain compliance and audit documentation.
• Provide administrative support to management as required.

About You

To be successful in this role, you will have:

• Previous experience in administration, reception or scheduling.
• Excellent customer service and communication skills.
• Strong organisational skills with the ability to prioritise competing tasks.
• High attention to detail and accuracy.
• Excellent computer skills and confidence using Microsoft Office applications.
• The ability to remain calm and professional in a busy environment.
• Strong problem-solving skills and a positive, team-focused attitude.

The following would be highly regarded:

• Experience using rostering or scheduling software (UKG Ready/Kronos preferred).
• Experience working within aged care, healthcare or a similar service industry.

Mandatory Requirements

• Current National Police Check or NDIS Worker Screening Clearance (Yellow Card), or willingness to obtain.
• Current professional references.
• Australian working rights.

Why Join St Mary's Aged Care?

• Stable permanent part-time hours.
• Supportive, family-oriented workplace culture.
• Comprehensive training and ongoing professional development.
• Opportunity to develop skills across administration, recruitment and rostering.
• Work within a values-driven organisation committed to excellence in aged care.
• Friendly and collaborative team environment.

If you are an organised, motivated individual who enjoys variety, working with people, and making a positive contribution to the aged care sector, we would love to hear from you. Apply today and become part of the St Mary's Aged Care team.