Team Leader

Key Responsibilities:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Manages a multi-disciplinary team in the achievement of results, operational outcomes and performance measures, using sound business judgment and initiating and directing remedial action as required.
• Provides authoritative analysis and advice on complex operational process and policy issues relating to administration of the Victims of Crime Assistance Act 2009 and provides leadership and direction to a multi-disciplinary team of administrative law decision makers who undertake complex evidence-based decision making in accordance with this Act.
• Undertakes complex evidence-based decision making relating to the provision of assistance under the Victims of Crime Assistance Act 2009.
• Leads the delivery of business and service improvements through the effective and efficient management of Victim Assist resources, policies, processes and systems.
• Identifies broader factors, trends and influences that may impact on output, work quality and timeliness of services.
• Leads and motivates an organisational culture that values and rewards collaboration, innovation performance and the positive contributions that staff bring to Victim Assist and its' clients.
• Builds and maintain relationships with a range of internal and external stakeholders, including other departmental business units and the non-government sector, to create opportunities and improvements ensuring the effective and efficient delivery of Victim Assist services.
• Assist the Executive Manager, Financial Assistance with financial, human resource and performance management activities including establishment management, workforce and succession planning, coaching, mentoring and staff supervision.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/697674/26

Closing Date:  Thursday, 27th August 2026