Practice Manager

Eastern suburbs privately owned (over two sites ) is seeking an experienced Practice Manager to join our healthcare management team. This is a full-time position based in Eastern Suburbs of Sydney, NSW. The Practice Manager will play a pivotal role in the day-to-day operations of our general practice, ensuring efficient service delivery, optimal patient experiences, and compliance with all healthcare regulations. This position is essential to the successful functioning of our practice and directly impacts our ability to provide quality healthcare services to our community.

Key responsibilities

• Overseeing the daily operations of the general practice, including scheduling, staffing, and resource management

• Managing practice finances, budgets, billing and invoicing systems to ensure financial sustainability

• Recruiting, training, supervising and appraising practice staff to maintain a professional and motivated team

• Implementing and maintaining quality assurance processes and compliance with healthcare regulations and standards

• Coordinating patient services, managing appointments and ensuring optimal patient satisfaction

• Liaising with healthcare providers, suppliers and external organisations to support clinical operations

• Maintaining accurate medical records, practice documentation and administrative systems

• Developing and implementing practice policies and procedures to enhance efficiency and service quality

• Managing health and safety requirements and ensuring a safe working environment for staff and patients

• Reporting on practice performance metrics and identifying opportunities for continuous improvement

What we're looking for

• Proven experience as a Practice Manager or in a similar healthcare management role within a general practice or medical facility

• Strong understanding of healthcare operations, general practice management and relevant regulatory requirements

• Excellent financial management skills, including budgeting, invoicing and financial reporting experience

• Demonstrated ability to manage and motivate a diverse team in a healthcare setting

• Proficiency with practice management software and electronic health record systems

• Strong organisational and time management skills with the ability to prioritise multiple tasks

• Excellent communication and interpersonal skills, with the ability to engage effectively with staff, patients and external stakeholders

• Knowledge of medical terminology and healthcare compliance standards, including privacy legislation

• Problem-solving skills and the ability to implement practical solutions in a fast-paced environment

• Current First Aid certification is desirable

• Qualifications in healthcare management, business administration or related field are advantageous

What we offer

We are committed to supporting our staff and creating a positive workplace culture. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include opportunities for professional development and ongoing training to support your career progression within healthcare management. We recognise the importance of work-life balance and offer flexible working arrangements where possible. We provide a supportive team environment where your contributions are valued and recognised. We are committed to promoting diversity and inclusion in our workplace and encourage applications from all qualified candidates. If you require any adjustments or support during the recruitment process, please do not hesitate to contact us.

About us

The Practice is a dedicated healthcare provider committed to delivering quality general practice services to the Sydney community. We are focused on providing accessible, patient-centred care with an emphasis on building strong relationships with our patients and the wider community. Our practice is built on values of integrity, professionalism and continuous improvement. We work collaboratively with our healthcare team to ensure the best possible outcomes for our patients. We are passionate about contributing to the health and wellbeing of the communities we serve.

Apply now

If you are an experienced Practice Manager looking for a rewarding opportunity to make a difference in healthcare management, we would like to hear from you. Please submit your resume, cover letter and references to join our team in a lovely beachside practice in the Eastern Suburbs.