Executive Assistant (Office & Facilities Support)

The Opportunity

The Executive Assistant (Office & Facilities Support) is responsible for delivering high-quality executive support that enables senior leaders to operate effectively, focus on strategic priorities, and deliver against business commitments. This role also provides supplementary support across office and facilities operations to ensure continuity, professionalism, and a positive workplace experience during periods of increased activity or planned coverage.

Guided by our purpose - always with you, building a more confident future - and our New Frontier strategy, this is an opportunity to be a trusted partner to leaders, strengthen the rhythm of the business, and help ensure the office runs smoothly day to day.

Key Responsibilities

• Provide end-to-end executive support including complex inbox and diary management, meeting coordination, travel arrangements, and expenses.

• Partner with senior leaders to anticipate priorities, manage competing demands, and ensure high-quality preparation and follow-up.

• Coordinate stakeholder requests and deliverables across internal and external parties to enable timely execution.

• Prepare agendas, briefing packs, presentations, and executive communications as required.

• Support office and facilities operations including room management, vendor liaison, access cards, desk setups, supplies, and maintenance requests.

• Provide reception/front-of-house coverage during planned leave or peak activity, ensuring a professional and welcoming experience.

Required Qualifications

• Proven experience as an Executive Assistant in a corporate environment, supporting senior leaders.

• Strong organisational and administrative skills with the ability to manage competing priorities and high-volume workload to deadlines.

• High level of professionalism, discretion, and attention to detail when handling confidential information.

• Proficiency with Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams) and comfort using AI-enabled productivity tools.

Preferred Qualifications

• 3+ years experience providing executive support within a complex, matrixed organisation.

• Experience supporting office operations, facilities coordination, or reception/front-of-house functions.

• Relevant administrative, business, or office management qualification (preferred, not mandatory).

 Benefits We Offer

When you join MetLife Australia, you are joining a company that demonstrates holistic care and wellbeing for employees with benefits and programs that address physical, mental, social and financial health.  We offer life insurance benefits, generous paid parental leave, market leading menopause and fertility leave, car leasing and more. As well as Employee Assistance Program (EAP), access to 360Health medical support, volunteer leave and study assistance.

About MetLife

Recognised on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Diversity Council of Australia Inclusive Employer Award, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!