Front of House Concierge

At Melbourne Real Estate (MRE), we don’t just offer jobs – we build careers. Joining the MRE team means immersing yourself in a dynamic coaching culture that fuels your professional growth, ensures your success, and encourages you to thrive.

What Sets Us Apart
MRE has built its reputation on service – the kind of service that earns trust, creates lasting relationships, and keeps people coming back. Pair that with strong results, and it’s what makes us the clear choice in real estate.

About the Role
We’re looking for a polished and energetic Front of House Concierge to join our team in a fast-paced, client-facing environment. Working as part of a close-knit 2-person front of house team, you’ll be the first point of contact for our clients, setting the tone with professionalism, warmth, and efficiency.

This is a dynamic role that blends customer service, presentation, and administration, ideal for someone who thrives on variety and takes pride in delivering an exceptional experience.

Key Responsibilities

• Deliver a warm, professional welcome to all clients and visitors

• Manage front desk operations, including phone and email enquiries

• Coordinate bookings, appointments, and daily schedules

• Maintain a high standard of presentation across the reception area

• Provide seamless support to the wider team with administrative tasks

• Handle client requests with efficiency, discretion, and attention to detail

• Work collaboratively with your FOH teammate to ensure smooth daily operations

About You

• Previous experience in a front of house, reception, or customer service role

• Impeccable personal presentation and communication skills

• Confident multitasker who thrives in a fast-paced environment

• Strong organisational skills and attention to detail

• A proactive, team-oriented approach with a positive attitude

• Comfortable managing competing priorities while maintaining a calm, professional demeanour

What We Offer

• A supportive and collaborative team environment

• A varied role with a strong focus on client experience

• The opportunity to be the face of a professional, customer-focused business

If you’re someone who enjoys creating great first impressions and keeping things running seamlessly behind the scenes, we’d love to hear from you.