General Manager - Integrated Clinical Services

The opportunity | Valued for the impact you make  

Working in close partnerships within the business you will lead an integrated, mobile and multidisciplinary clinical service that connects specialist and home care nursing, allied health practitioners and external clinical partners across Warrigal's Residential Homes, Home Services and Village settings, enabling older people to feel known, loved and connected.

In this role you will build sustainable in-house expertise for rising acuity, earlier intervention, subacute support and hospital avoidance while developing eligible nursing and allied health alternate funding streams, improving workforce and service coordination and strengthening clinical partnerships.

In this role you will

• Integrate a service strategy and model design that is responsive to resident and client needs, and aged care reform requirements
• Establish end-to-end access and workflow for clear referral and escalation criteria, transparent triage processes, responsive scheduling, fair prioritisation and reliable matching of the right specialist resource.
• Create positive working relationships within the organisation operations partners
• Promote early intervention without creating inappropriate barriers through specialist nursing and hospital avoidance.
• Partner with Home Services and Villages operations supporting connection across care contexts.
• Lead an allied health model that focusses on health promotion and combines risk-based assessment and intervention
• Lead organisation-level relationships setting service expectations and performance measures with external clinical partnerships and contracts
• Participate in governance forums and turn learning into revised pathways and resource decisions.
• Ensure financial sustainability with maximisation of funding streams and targets supporting clinical need, rights, clinical safety and professional judgement.
• Participate in governance forums and turn learning into revised pathways and resource decisions.

The benefits | Recognising the difference you make

• Full time position | 38 hours | RDO accrual
• Opportunity for professional and career development
• Maximise your take home pay with Not-for-Profit salary packaging - Increase your wage, pay up to $18,550 less tax per year, meaning more money for you
• Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
• 24/7 access to mental, physical, social, and financial support via the LifeWorks app

The requirements | What it takes to do this work  

• Tertiary qualification in nursing, allied health or another relevant health profession, with current professional registration where the profession is registered.
• Substantial senior leadership experience in complex community, aged care or integrated clinical services, including accountability for multidisciplinary practitioners.
• Demonstrated experience leading geographically dispersed or mobile services, including demand management, scheduling, triage, workforce allocation and service redesign.
• Strong understanding of care of older people, rising acuity, hospital avoidance, transition care, chronic and complex care, palliative care, dementia and mental health.
• Demonstrated commercial and financial capability, including budgets, contracts, service costing, funding or revenue streams and performance reporting in a clinical environment.
• Current unrestricted drivers license and capacity to travel regularly across the organisation.

What our people love about working here                         

We support our older people to feel known, loved and connected. On an everyday level, we help them age with dignity, independence, happiness, and connectedness. On a big picture level, we’re challenging ageist thinking in Australia.

Who we are | A community who cares 

Warrigal has firmly established itself in the aged care community for over 60 years. We’re proud of the diverse range of retirement living and aged care services we’ve built up in that time, but we still have the same appetite to grow and innovate. Meaning, you’ll have the chance to move around, get promoted or explore different areas across our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra – if that’s what you want.  

Create a meaningful legacy  

At Warrigal, you’re not just doing care work. You’re shaping a society that respects and celebrates ageing, connects families, and frees up their time to create treasured, lasting memories. You’re creating a culture of kindness, compassion and understanding, that can be passed down to future generations. Let this be your legacy. 

Join us and be the difference 

Apply now - we are reviewing applications daily!  

We reserve the right to shortlist and interview upon application receipt, and this vacancy may be closed once a suitable applicant has accepted a letter of offer. 
We proudly acknowledge the Traditional Custodians of the lands on which we work and live, and we honour their ongoing cultural and spiritual connections to Country. We pay our respects to Elders past, present, and emerging. 

At Warrigal, we believe in celebrating diversity and creating a culture of inclusion and support in everything we do. We embrace the unique experiences, backgrounds, identities, abilities, and perspectives of our residents, customers, staff and volunteers to create a warm and welcoming environment where everyone feels valued and respected.  

Realise your potential in a place where appreciation, belonging, growth and purpose allows everyone to thrive. 

If there is a change we can make, so your strengths can shine throughout our recruitment process, please contact: Louise Ragnoli at ********@warrigal.com.au 

If successful, you may be asked to do a medical, National Criminal History Check or NDIS Worker Screening Check, and provide references.