Restaurant Manager

About the role

The Restaurant Manager is a pivotal role at The Colley Hotel, a dynamic multi-faceted hospitality venue located in the heart of Glenelg, SA. The Restaurant Manager is responsible for ensuring the smooth daily operations of the hotel restaurant, with a focus on exceptional customer service and efficient management of the team.
 

What you'll be doing

• Manage the day-to-day operations of the restaurant to ensure efficient and smooth service

• Recruit, lead, train, mentor and supervise front of house staff

• Prepare staff rosters and manage labor costs to maximise operational efficiency

• Deliver outstanding customer service and professionally resolve customer feedback and complaints

• Ensure compliance with Food Safety Standards, Workplace Health and Safety (WHS), liquor licensing requirements and company policies.

• Monitor stock levels, order supplies and maintain strong supplier relationships

• Manage budgets, control food and beverage costs and improve profitability

• Monitor sales performance and implement initiatives to increase revenue and customer satisfaction

• Work closely with the kitchen team to maintain exceptional food quality, presentation and service standards

• Prepare operational and financial reports for senior management

• Assist with marketing initiatives, promotions and community engagement activities

• Foster a positive workplace culture built on teamwork, accountability and continuous improvement

What we're looking for

• Minimum 3 years of experience in a similar Restaurant Manager role within the hospitality industry

• Strong leadership and people management skills, with the ability to motivate and develop a team

• Excellent communication and interpersonal skills, with the ability to interact with guests and staff at all levels

• Proficient in using hotel management software and point-of-sale systems, H&L system

• Thorough understanding of hotel operations, including high-quality customer service, food and beverage

• Demonstrated ability to work under pressure and make quick decisions to resolve issues

• A passion for the hospitality industry and a commitment to delivering exceptional customer service

What we offer

• The Colley Hotel is committed to providing a positive and rewarding work environment for our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including:
  Comprehensive training and development programs

• Discounted hotel dining options

• Flexible work arrangements 

• A vibrant, collaborative, and supportive team culture

About us

The Colley Hotel is a leading hospitality destination in Glenelg, South Australia, offering a range of dining, and event facilities. With a strong focus on exceptional customer service and a commitment to sustainable practices, we pride ourselves on creating memorable experiences for our guests. As a growing business, we are always seeking talented and passionate individuals to join our team and contribute to our continued success.

Apply now