Allied Health Reception and Administration

Cairns Audiology Group is seeking a bright, dynamic, positive, and motivated Front Office Reception & Administration Representative to join our friendly team on a Casual Basis.

Please only apply if you are seeking Casual Employment.

Cairns Audiology Group is a locally owned Independent Practice that has proudly provided essential Hearing Services to the Cairns region for over 18 years.

This is a customer-facing/reception role within a busy and professional practice. We welcome applications from candidates with a broad range of customer service and administration experience, not limited to the healthcare sector.

This casual position requires availability on

• Mondays 9:00am to 2:30pm

• Tuesday 9:00am to 2:30pm

• Friday 9:00am to 2:30pm

There is also the potential for this position to transition into a full-time role later in the year for the right candidate.

The successful applicant will be able to demonstrate:

• Excellent communication and interpersonal skills.

• Exceptional customer service skills and a professional telephone manner.

• The ability to engage confidently with customers across all age groups.

• Strong organisational skills, reliability, and punctuality.

• Keen attention to detail and the ability to prioritise tasks in a fast-paced environment.

• Excellent information technology and computer skills.

• Experience with Point of Sale systems.

• Experience using Xero accounting software (or equivalent).

• Proficiency in the Microsoft Office Suite, including Word, Excel, OneNote, and Windows operating systems.

• Experience with client record management systems.

• Fast and accurate keyboard and touch-typing skills.

• The ability to quickly learn and adapt to new office procedures and record management processes.

• Excellent numeracy and literacy skills with a strong attention to detail.

You are a proactive and adaptable individual with a genuine willingness to learn and develop new skills. You can work independently, demonstrate initiative, and possess strong problem-solving and critical-thinking abilities.

Previous customer service and administration experience is essential.

This role would suit someone looking for a stable casual position with the opportunity to grow within a supportive and professional team environment. For the right applicant, there is potential for the role to develop into a full-time position later in the year.

Please submit both a cover letter and current resume with your application.

Reference checks will be conducted as part of the recruitment process.