Team Leader

Are you passionate about adventure? Join the Tasmanian Walking Company and become part of an eco-tourism family that’s been hitting the trails for more than three decades.

The Tasmanian Walking Company (TWC) have been walking for over 30 years, offering amazing wilderness experiences to our guests in some of Tasmania’s most special and remote wilderness locations. We work to deliver a truly immersive experience as we create connections between people and place in remote cultural landscapes through our boutique multi-day walking experiences.

Whilst our roots lie in Tassie, we operate on mainland Australia as The Australian Walking Company (AWC) and are excited to be experiencing a growth phase in the business as we introduce a number of new walks.

About the Role

This is a full-time role running until the end of May 2027. The position is based in Hadspen and reports to our Central Tasmania Regional Experience Manager.

As the Cradle Mountain Team Leader, you’ll oversee day-to-day walk operations and support guides to deliver exceptional guest experiences. This includes logistics coordination, guide training and support, safety systems, food and service standards, and care of lodges and assets.

Our Guides at Cradle Mountain lead Guests on a 5, 7 or 8 day expedition from Hadspen along spectacular alpine walking tracks, sharing local knowledge and ensuring a safe, enjoyable experience. They also manage the day-to-day logistics and deliver warm lodge hospitality, including meals and guest care.

Why join us? 

We are a market-leader in Australia with combined in-house experience. We have a shared mission to provide superb, guided journeys that whisk people out of the everyday into wild land and seascapes. Our collective values are all about belonging, genuine fun, environmental and cultural integrity, passionate leadership and wowing our guests.

What you will bring

A passion for the Cradle Mountain environments, and a love of sharing their stories with guests. You enjoy leading teams, solving problems, and working hands-on in an operational setting.

• Experience providing day-to-day leadership and coordination in a hands-on operational environment, preferably within tourism.

• Hospitality experience and a passion for preparing and cooking delicious food.

• Current Wilderness First Aid (SISSS00126)

• Current Provide CPR (HLTAID009)

• Use hygienic practices for Food Safety (SITXFSA005)

• Responsible Service of Alcohol (SITHFAB021)

What we can offer you:

• Opportunities for ongoing training, social and professional development.

• Exclusive pro-deals program for access to discounted adventure gear.

• Family & friend discounts across our walking products.

• Established employee wellbeing program.  

• Join a team of passionate, friendly, likeminded individuals and learn from our experienced staff.

How to apply

Check out our website to learn more about our Cradle Mountain and Bay of Fires walks: https://www.taswalkingco.com.au/

1. Complete all the pre-screening questions

2. Upload a copy of your current resume

3. You are also encouraged to submit a short video (up to 60 seconds) highlighting your motivation, relevant experience, skills and knowledge. We recommend uploading this video to YouTube (it can be set as an ‘Unlisted’ video so only people with the link can watch) or via Google Drive or Dropbox. Once you’re done, please include the link to your video in our screening questions.

If you progress to the interview stage, you will be asked to send through evidence of the qualifications listed above. Applicants who do not yet hold the required qualifications are still encouraged to apply, provided they can obtain them before commencement or provide evidence of intended enrolment, including the RTO provider and course date.

Tasmanian Walking Company is committed to fostering a diverse, inclusive and respectful workforce and we strongly encourage applications from people of all genders, cultures and walks of life.

If you are passionate about the Australian Wilderness and providing guests with unique outdoor experiences, then apply now and join our adventure family.