Change and Adoption Manager

Job Description

• Full-time, ongoing position at HEW Level 9.
• Parramatta South Campus with flexible working arrangements.
• Salary: $137,681 – $147,032 per annum, plus 17% Super and Leave Loading.

Lead change and adoption for strategic programs, ensuring stakeholders are ready and benefits are realised.

 

The Opportunity
In this role, you will lead change management for a portfolio of strategic initiatives, ensuring stakeholders are engaged, supported and ready to adopt new ways of working. You will focus on practical adoption outcomes across business processes, systems and culture, helping the University deliver program benefits while managing people impacts and operational risk.
 

You will undertake change impact assessments and stakeholder mapping, then develop and deliver change and adoption plans that set clear messages, engagement approaches, and training needs. Working closely with internal communication teams, you will build a strategic change narrative and deliver timely communications aligned to program milestones.
 

You will partner with senior leaders and program sponsors to strengthen change leadership, facilitate engagement forums, and provide regular reporting to governance bodies and senior management. You will also develop fit-for-purpose change frameworks and tools to support consistent delivery and lead a small team of change and communication resources to maintain momentum across competing priorities.

What Success Looks Like:

• Change impacts and stakeholder needs are assessed early and actioned through clear plans.
• Engagement, communications and training are delivered to support sustained adoption.
• Sponsors and senior leaders are supported to lead change confidently and visibly.
• Change activity aligns to program timelines, milestones and governance expectations.
• A consistent change framework and toolkit improves quality across initiatives.

Please refer to the Position Description for full details.

About You

• Degree in Management, Business, Communications, Human Resources or related field, and/or equivalent experience.
• Extensive experience leading change strategies for large, complex programs.
• Experience delivering change and adoption for large-scale technology transformations.
• Experience in Higher Education sector or similar large and complex organisations. 
• Sound knowledge of contemporary change management methodologies and toolkits.
• Strong stakeholder engagement and communication skills, including with senior executives.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Amy Simpson-Deeks, Director, Organisational Change via [email protected]. Please include the job reference code REF1789B.
• Closing Date: 11:59pm, Sunday 6th September 2026
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [email protected].

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.