Venue Leader

Venue Leader – Yo-Chi Casuarina Square
We're heading to the Northern Territory for the very first time, and it's a big one!

About Yo-Chi Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.

We're growing across Australia and internationally, and it's all driven by our people. As a family-owned business, we put our team and our guests at the heart of everything we do, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.

This is more than managing a venue, it's your chance to build a team, create an incredible culture, and establish the standard for Yo-Chi in the NT. 

Why You'll Love It Here

• Competitive salary plus quarterly bonuses
• Free Yo-Chi every shift plus staff discounts
• Real career growth opportunities as we continue to expand across Australia and internationally
• Access to our Happiness Hub for wellbeing, learning, and mental health support
• A genuinely fun team culture with socials, team dinners, and a crew you'll love working with
• Flexible rotating rosters that fit your life

What You'll Be Doing

• Lead all day to day venue operations and create an exceptional customer experience
• Recruit, train, coach, and develop a high performing team
• Build a positive, energetic culture where people love coming to work
• Drive sales, labour, and cost performance while delivering outstanding results
• Maintain exceptional food safety, quality, and operational standards
• Work closely with your leadership team to grow the business and achieve key performance goals

What We're Looking For

• Leadership experience in hospitality, retail, or QSR
• A passionate people leader who knows how to inspire and develop teams
• Strong commercial awareness with experience managing KPIs, labour, and costs
• Someone who thrives in fast-paced environments and leads with positivity
• A hands on leader who isn't afraid to jump in wherever needed

The Exciting Part
This isn't just another Venue Leader role. You'll be leading the launch of Yo-Chi's very first Northern Territory venue, building your team from the ground up and introducing the Yo-Chi experience to a brand new community.

If you're ready to make your mark and be part of an exciting new chapter, we'd love to hear from you. Check us out on Instagram @iloveyochi or visit our website.