Experienced waiter and bar staff

Wait Staff & Bar Professionals

Where Japanese craftsmanship meets modern hospitality.

Shōtō is the newest venue from the team behind Etsu Izakaya, bringing an elevated dining experience to the heart of Burleigh Heads. Inspired by contemporary Japanese cuisine, exceptional cocktails and genuine hospitality, Shōtō is designed for guests who appreciate refined food, premium beverages and unforgettable service.

We’re searching for passionate hospitality professionals who thrive in a fast-paced, high-end environment and take pride in creating memorable dining experiences.

About the Role

Whether you’re an experienced waiter or a talented bartender, you’ll play a key role in delivering the level of hospitality that defines our venues.

You’ll work alongside a passionate team that values professionalism, teamwork, attention to detail and continuous learning.

As a Wait Staff member, you will:

• Deliver polished, attentive and personalised table service.

• Guide guests through our food, sake, wine and cocktail offerings with confidence.

• Build genuine connections with guests through warm, knowledgeable hospitality.

• Work closely with the kitchen and bar to ensure seamless service.

• Maintain impeccable presentation and attention to every detail.

As a Bartender, you will:

• Prepare premium cocktails with consistency and precision.

• Deliver efficient, engaging service while maintaining exceptional standards.

• Develop strong knowledge of Japanese spirits, whisky, sake and our curated beverage list.

• Maintain a clean, organised and professional bar environment.

• Contribute creatively while respecting the quality and consistency of our beverage program.

We’re Looking For People Who:

• Have previous experience in quality restaurants, cocktail bars or fine dining venues.

• Are passionate about food, wine, cocktails and exceptional service.

• Bring positive energy and a genuine team-first attitude.

• Communicate confidently with guests and colleagues.

• Thrive under pressure while maintaining composure and professionalism.

• Take pride in personal presentation and attention to detail.

• Are available to work evenings, weekends and public holidays.

Bonus Points If You Have:

• Experience with Japanese cuisine or premium dining.

• Wine, sake or whisky knowledge.

• Cocktail experience in high-volume premium venues.

• WSET, RSA

What We Offer

• The opportunity to join one of the Gold Coast’s most exciting hospitality teams.

• Career development within the Etsu Hospitality Group.

• Extensive product knowledge and ongoing training.

• A supportive, professional and ambitious team culture.

• Staff discounts across the group.

• Competitive remuneration based on experience.

• The opportunity to grow with a venue committed to excellence.

If You Love Hospitality, Not Just Serving…

At Shōtō, we believe great service is an art. Every interaction, every cocktail and every plate contributes to an experience our guests will remember.

If you’re passionate about creating those moments and want to be part of something special from day one, we’d love to hear from you.

Apply now with your resume and a short introduction telling us why you’d be a great fit for the Shōtō team.