NewListed today

Account Manager

Logixboard

Account & Relationship Management

Location: On-site, On-site
Type: Full-time
Salary: AU$ $120,000–$130,000

Your match

See how you fit

Scored against this job in seconds

Your account

Your profile and your match for this job appear right here.

About the role

Logixboard is looking for an Account Success Manager to help take our company’s growth to the next level as the leading digital SaaS platform in the freight forwarding space. As an Account Manager, you will be responsible for retaining and expanding revenue with our existing customer base through renewal and upsell motions. You will also play an integral part in defining and building our account management team for our fast-growing start-up.

You Will:

Own and manage contract renewals, upsells, and expansion opportunities within your customer portfolio.
Build strong relationships with key stakeholders while executing a structured communication and engagement strategy.
Drive customer value and product adoption by delivering strategic guidance, identifying risks, and surfacing growth opportunities.
Utilize various forms of AI to streamline your workflows
Become a product expert and advise customers on how to leverage the platform to achieve their business goals.
Partner with the Customer Enablement team to enhance product knowledge, encourage adoption, and improve retention.
Execute a complete sales motion - from prospecting through closing - within your existing book of business.
Maintain an accurate and up-to-date pipeline in Salesforce for all renewal and growth activities.
Lead executive business reviews to align on strategic goals, demonstrate value, and refine success plans.
Conduct regular meetings with clients for product demos, strategic discussions, and engagement touchpoints.
Travel periodically (1-2 times per quarter) to meet customers in person, deepen relationships, and support successful platform adoption.

We’re Looking For:

5+ years of experience in Account Management or Customer Success Management SaaS experience preferred and a Freight Forwarder or Logistics Service Provider (LSP) background is a strong plus; .
Proven success managing a portfolio of 50+ customers, including prioritization and tiering strategies.
Experience managing customer relationships and closing deals in a remote environment.
Familiarity with SMB, Mid-Market, and MM+ customer segments.
Confidence communicating with VP and Director-level stakeholders, especially in revenue-related conversations.
Skilled in delivering engaging, web-based product demonstrations to global audiences.
Ability to interpret and use data to drive customer outcomes and internal decision-making.
Excellent written and verbal communication skills.
Adoption of Ai into daily practices beyond using it to improve writing or research: Building Gems, Projects, SlackBot etc.
A strong sense of curiosity and commitment to ongoing learning and growth.
Highly coachable and receptive to constructive feedback.
Previous experience in a startup environment is a plus.
Proficiency with CRM tools, especially Salesforce.

Compensation: AUD $120,000–$130,000 + bonus + superannuation.

Newtoday

Account Manager

INNERGY

Company Description INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, a…

On-site

Full-time

Listed today

Account & Relationship Management

Apply

New1 day ago

Account Manager

Ideagen

About Us Location - Sydney, New South Wales Function - Global Sales Department - Digital Sales Working Pattern - Hybrid, three days per week in the Sydney Office Benefits – Benefits and Rewards Salary - This will be d…

On-site

Casual

Listed 1 day ago

Account & Relationship Management

Apply

Newtoday

Account Manager (Multiple Roles Available) | Growth & Expansion

Simpro

Job Context Simpro is entering an exciting phase of growth, and in 2026 we’re doubling the size of our Customer Success organisation. With a rapidly expanding global footprint and product suite, we’re hiring multiple …

On-site

Full-time

Listed today

Account & Relationship Management

Apply

New1 day ago

Account Manager

FareHarbor

About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (th…

On-site

Full-time

Listed 1 day ago

Account & Relationship Management

Apply

Newtoday

Account Manager

Acquire Intelligence

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting…

On-site

Full-time

Listed today

Management & Support

Apply

Newtoday

Account Manager

The Access Group

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our c…

On-site

Full-time

Listed today

Account & Relationship Management

Apply

NewListed today

Account Manager

Logixboard

Account & Relationship Management

Location: On-site, On-site
Type: Full-time
Salary: AU$ $120,000–$130,000

Your match

See how you fit

Scored against this job in seconds

Your account

Your profile and your match for this job appear right here.

About the role

You Will:

Own and manage contract renewals, upsells, and expansion opportunities within your customer portfolio.
Build strong relationships with key stakeholders while executing a structured communication and engagement strategy.
Drive customer value and product adoption by delivering strategic guidance, identifying risks, and surfacing growth opportunities.
Utilize various forms of AI to streamline your workflows
Become a product expert and advise customers on how to leverage the platform to achieve their business goals.
Partner with the Customer Enablement team to enhance product knowledge, encourage adoption, and improve retention.
Execute a complete sales motion - from prospecting through closing - within your existing book of business.
Maintain an accurate and up-to-date pipeline in Salesforce for all renewal and growth activities.
Lead executive business reviews to align on strategic goals, demonstrate value, and refine success plans.
Conduct regular meetings with clients for product demos, strategic discussions, and engagement touchpoints.
Travel periodically (1-2 times per quarter) to meet customers in person, deepen relationships, and support successful platform adoption.

We’re Looking For:

5+ years of experience in Account Management or Customer Success Management SaaS experience preferred and a Freight Forwarder or Logistics Service Provider (LSP) background is a strong plus; .
Proven success managing a portfolio of 50+ customers, including prioritization and tiering strategies.
Experience managing customer relationships and closing deals in a remote environment.
Familiarity with SMB, Mid-Market, and MM+ customer segments.
Confidence communicating with VP and Director-level stakeholders, especially in revenue-related conversations.
Skilled in delivering engaging, web-based product demonstrations to global audiences.
Ability to interpret and use data to drive customer outcomes and internal decision-making.
Excellent written and verbal communication skills.
Adoption of Ai into daily practices beyond using it to improve writing or research: Building Gems, Projects, SlackBot etc.
A strong sense of curiosity and commitment to ongoing learning and growth.
Highly coachable and receptive to constructive feedback.
Previous experience in a startup environment is a plus.
Proficiency with CRM tools, especially Salesforce.

Compensation: AUD $120,000–$130,000 + bonus + superannuation.

Newtoday

Account Manager

INNERGY

On-site

Full-time

Listed today

Account & Relationship Management

Apply

New1 day ago

Account Manager

Ideagen

On-site

Casual

Listed 1 day ago

Account & Relationship Management

Apply

Newtoday

Account Manager (Multiple Roles Available) | Growth & Expansion

Simpro

On-site

Full-time

Listed today

Account & Relationship Management

Apply

New1 day ago

Account Manager

FareHarbor

On-site

Full-time

Listed 1 day ago

Account & Relationship Management

Apply

Newtoday

Account Manager

Acquire Intelligence

On-site

Full-time

Listed today

Management & Support

Apply

Newtoday

Account Manager

The Access Group

On-site

Full-time

Listed today

Account & Relationship Management

Apply

Account Manager

Similar jobs

Account Manager

Account Manager

Account Manager (Multiple Roles Available) | Growth & Expansion

Account Manager

Account Manager

Account Manager

Meet Hunter, your job-hunting agent.

Behavioural interview questions in Australia: the story bank method

How to change careers in Australia: a practical guide to the two phases that matter

How to Write a Cover Letter in Australia (That Actually Gets Read)

Account Manager

Account Manager

Account Manager

Account Manager (Multiple Roles Available) | Growth & Expansion

Account Manager

Account Manager

Account Manager

Meet Hunter, your job-hunting agent.