Senior Administrative Officer

• Employment Type: Full Time (35 hours per week)
• Duration: Fixed Term until March 2028  
• Remuneration: Level 7 from $118k + 17% superannuation and leave loading  
• Location:  Kensington NSW (Hybrid Working Arrangements)

Why your role matters

The Senior Administrative Officer provides high-level administrative and operational support to the Division of Education and Student Experience, contributing to strategic initiatives, continuous improvement and the delivery of high-quality services to students and staff. The role requires excellent stakeholder management skills and the ability to build trusted relationships with stakeholders at all levels.

Reporting to the Operations Manager, the position supports the effective day-to-day functioning of the divisional office.

Specific accountabilities include:

• Work with the Director of Operations and Divisional Office team to coordinate general administration across Division of Education and Student Experience delivering an efficient support service.
• Manage and direct workflows and governance requirements within the administrative team, providing guidance and support across the broader Divisional Operational teams. 
• Develop, implement and maintain systems and procedures to ensure a consistent approach for general administration and support, including document and records management, to ensure compliance with relevant policies and procedures.
• Provide expert advice and technical knowledge regarding administrative services to key stakeholders.

About You:  

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Excellent time management and organisational skills, and the ability to work well under pressure and manage multiple tasks with competing deadlines.
• Demonstrated ability to supervise, influence and guide staff.
• Highly advanced interpersonal, written and oral communication skills.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Highly proficient computer literacy with excellent skills in Microsoft Office applications.
• Ability to plan, organise and co-ordinate projects and tasks.
• Excellent numeracy skills with the ability to understand and communicate financial information and monitor budgets.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role. Compliance with the necessary combination of these checks is a condition of employment at UNSW.

How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Sunday 6th September 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.