Senior Manager Communications and Wellbeing Hybrid

About Us

We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs 🥇🏆 

But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire. 

Your Team

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role

The Senior Manager Communications and Wellbeing is responsible for shaping how Flybuys informs, connects and engages its workforce during periods of growth, transformation and change. The role leads the enterprise internal communications, employee experience and wellbeing agenda, ensuring team members are aligned to organisational priorities, connected to Flybuys' culture and equipped to navigate change with confidence. 

Acting as a trusted advisor to executives and senior leaders, the role develops consistent communication and engagement strategies that strengthen organisational alignment, build leadership capability, foster belonging and support business performance. Through strategic storytelling and meaningful team member experiences, this role helps create a culture where people understand how their work contributes to Flybuys' success. 

Key areas of accountability:

• Lead Flybuys' enterprise-wide internal communications strategy, ensuring clear, consistent and impactful messaging across the business.
• Partner with executives and senior leaders as a trusted advisor on communications, engagement and organisational priorities.
• Drive communication strategies for business transformation, change initiatives and key organisational milestones.
• Oversee communication channels, governance and effectiveness to maximise employee engagement and alignment.
• Shape and deliver the employee wellbeing strategy, fostering a culture of inclusion, belonging and connection.
• Enhance the end-to-end team member experience, including employer brand and key moments across the employee lifecycle.
• Lead enterprise events, leadership forums and team connection initiatives that strengthen culture and engagement.
• Develop compelling storytelling, narratives and campaigns that bring Flybuys' strategy and values to life.
• Lead and develop a high-performing Communications and Wellbeing team, driving continuous improvement and innovation.
• Manage function budgets, supplier partnerships and operational governance while identifying opportunities to improve communication and employee experience outcomes.

Your Experience:

• 10+ years' experience in internal communications, employee engagement, organisational development, change management or a related field.
• Proven success leading enterprise-wide communication, engagement and change initiatives.
• Experience partnering with executives and senior leaders to provide strategic advice and influence outcomes.
• Strong track record of leading business transformation communications and navigating complex organisational change.
• Demonstrated people leadership experience, with the ability to build, coach and develop high-performing teams.
• Exceptional communication, storytelling and presentation skills, with the ability to simplify complex information for diverse audiences.
• Relevant tertiary qualification in Communications, Change Management or a related discipline.
• Strong strategic thinking, commercial acumen and stakeholder management capability.
• Skilled in driving outcomes through data-informed decision making, prioritisation and execution.
• A collaborative and authentic leadership style, with a passion for inclusion, wellbeing and continuous improvement.

Your Benefits!

We offer our valued team members a stack of exclusive benefits! To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year!
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise 

Be You, With Us. Apply today!

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.