People & Culture Coordinator

About the role

As our People & Culture Coordinator, you will play a key role in attracting, onboarding and supporting a high-quality workforce. You will coordinate recruitment and employee lifecycle activities, maintain workforce records and reporting, support employee engagement initiatives, and help create a positive employee experience that contributes to exceptional care outcomes for our clients.

Key responsibilities

• Coordinate end-to-end recruitment, including advertising, candidate screening, interviews, reference checks and employment offers.

• Manage the onboarding and orientation process to ensure all new employees meet pre-employment, compliance and induction requirements.

• Build positive relationships with candidates and employees, providing professional and timely support throughout the employee lifecycle.

• Coordinate employee lifecycle activities including six-week check-ins, performance appraisals, feedback surveys and separations.

• Respond to general People & Culture, candidate and employee enquiries, escalating complex or sensitive matters as required.

• Maintain accurate, confidential employee, candidate and workforce records across organisational systems.

• Monitor workforce movements, including new starters, resignations and other staffing changes.

• Support workforce reporting, recruitment metrics, capacity planning and monthly People & Culture reporting.

• Develop and maintain local recruitment networks and partnerships to support workforce attraction and capability.

• Contribute to a positive workplace culture, continuous improvement initiatives and safe, person-centred aged care services.

• Maintain accurate employee, recruitment and workforce information across relevant systems, including SharePoint, Teams, Visual Care and other approved platforms

About you

• Previous experience in Human Resources, People & Culture, recruitment, workforce coordination or a related role

• Demonstrated experience coordinating recruitment, onboarding and employee lifecycle processes, preferably within aged care, disability, community services or another regulated environment

• Experience using HRIS, recruitment, workforce and employee management systems, including Microsoft Office, Teams and SharePoint

• Strong written, verbal and interpersonal communication skills with the ability to build effective relationships with employees, candidates, managers and stakeholders

• Highly organised with strong administration, record-keeping, time management and attention to detail

• Ability to manage competing priorities, meet deadlines and work autonomously while contributing positively to a team

• Professional, approachable, proactive and solutions-focused, with a high level of confidentiality and discretion

• Current Australian Federal Police Check or ability to obtain one

• Current driver's licence and access to a reliable, comprehensively insured vehicle where required for the role

• Relevant tertiary qualification (HR, Management) is desirable

About us

Right at Home Australia operates through independently owned and operated offices and businesses under a franchise agreement. Right at Home provides aged care and community services, supporting disabled, seniors and frail elderly customers and their families.