Laundry Team Leader

Company Description

Pullman Cairns International is a distinguished five‑star hotel located on the Cairns Esplanade, offering refined accommodation, premium dining and conference facilities in the heart of tropical North Queensland. We welcome guests who come to explore the Great Barrier Reef, Daintree Rainforest and the region’s vibrant culinary and events scene. Our hotel blends contemporary luxury with warm, local hospitality and a strong commitment to sustainability and community partnerships. The onsite laundry is a vital operational hub that supports guest rooms, food and beverage outlets and uniform services, helping deliver the high standards our guests expect. As part of the Accor family, team members also benefit from access to global training and staff advantages.

Job Description

We are seeking an experienced, hands‑on Laundry Team Leader to support the Laundry Supervisor in managing daily laundry operations. This role combines technical expertise in stain removal and chemical handling with practical leadership to ensure efficient production, consistent quality and a safe working environment that underpins exceptional guest service.

Key responsibilities:

• Lead daily operations: coordinate workflow, assign tasks and meet production targets
• Operate and oversee industrial equipment: washers, extractors, dryers and flatwork ironers
• Train and develop attendants in sorting, fabric care, chemical handling and stain removal
• Perform stain removal and apply appropriate chemical treatments
• Inspect finished items to ensure premium cleanliness and presentation
• Manage linen logistics: trolley preparation, distribution and stock control
• Maintain a clean, safe and organised laundry area

Qualifications

• Proven experience as a Team Leader, Supervisor or Senior Washman in a commercial or hotel laundry
• Hands‑on experience operating industrial washers, extractors, dryers and flatwork ironers
• Advanced knowledge of stain identification and chemical stain‑removal techniques
• Demonstrated ability to train, motivate and manage a diverse team
• Strong commitment to safety, hygiene and quality control
• Physically fit and able to perform manual handling tasks in a fast‑paced environment
• Flexibility to work varying shifts across a 7‑day rotating roster

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.