Internal Sales Representative

About Us

The Australian Turntable Company (ATC) is a proudly Australian manufacturer based in Bendigo, Victoria, specialising in the design and manufacture of vehicle turntables. Our products are used across residential, commercial and industrial environments throughout Australia and internationally.

With nearly four decades of experience, we have built our reputation on quality engineering, practical innovation and strong customer relationships. As we look to the next stage of our growth, we are focused on strengthening our sales capability, improving how we manage opportunities and making it even easier for customers to do business with us.

We are now seeking an Internal Sales Representative to join our Bendigo team and play a pivotal role in supporting that growth.

About the Role

Reporting to the Sales Manager, this is a hands-on internal sales role for someone who is confident speaking with customers, enjoys keeping opportunities moving and knows that good follow-up can make all the difference.

You will manage and follow up customer enquiries, understand what customers need, prepare standard quotations and proposals, and maintain regular contact as opportunities progress. You’ll also help ensure our sales information is accurate and current, using HubSpot, Odoo and other business systems to keep customer interactions and opportunities visible and on track.

We’re looking for someone who already feels comfortable picking up the phone and talking with customers. We’ll teach you our products, systems and technical world, but you’ll bring the confidence and customer experience needed to get involved in conversations early.

As ATC continues to grow, this role will be an important part of building a responsive and effective sales function. You’ll work closely with the Sales Manager and have the opportunity to build your product, technical and commercial knowledge as your capability grows.

This is a full-time position based at our Bendigo premises, working Monday to Friday.

 Key Responsibilities

• Respond to and follow up customer enquiries, building positive relationships with prospective and existing customers.

• Speak with customers to understand their requirements, ask the right questions and gather the information needed to progress an enquiry.

• Maintain regular contact with customers and follow up quotations and proposals to keep sales opportunities moving.

• Prepare and issue standard quotations within approved parameters and assist with proposals and supporting sales documentation.

• Recognise when an enquiry requires additional technical or commercial input and bring in the right people when needed.

• Maintain accurate and current customer, enquiry, quotation and opportunity information within HubSpot, Odoo and other relevant business systems.

• Record customer interactions, follow-up activities and outcomes so there is clear visibility across the sales process.

• Support sales reporting and help maintain high standards of data quality.

• Contribute ideas to improve customer follow-up, sales processes and internal workflows.

• Embrace technology and approved digital and AI-enabled tools that help us work smarter and improve the customer experience.

• Work collaboratively with Sales, Marketing, Engineering, Production and other teams to support strong customer and business outcomes.

What We’re Looking For

We’re looking for someone who enjoys talking with people and is comfortable taking the initiative to pick up the phone, follow up an enquiry and keep a conversation moving.

You don’t need to arrive knowing everything about turntables. What matters is that you bring customer-facing experience, confidence, curiosity and the ability to learn a technical product. You’ll be organised enough to keep multiple opportunities moving and disciplined enough to make sure the details don’t disappear into the CRM abyss.

 Essential experience

• Previous experience in internal sales, sales support or another commercially focused customer-facing role.

• Confidence and demonstrated experience speaking directly with customers, particularly by phone.

• The ability to commence customer follow-up and telephone-based sales activities with minimal role-specific training.

• Strong verbal and written communication skills and a professional, customer-focused approach.

• Strong organisational skills, with the ability to manage multiple enquiries, follow-ups and competing priorities.

• High attention to detail and accuracy in documentation and business systems.

• The ability to understand customer requirements, ask appropriate questions and know when additional technical or commercial support is required.

• A proactive, collaborative and accountable approach to work.

 Highly desirable

• Experience in manufacturing, engineering, construction, automotive, industrial products or another technical environment.

• Experience preparing or managing quotations, proposals or similar commercial documentation.

• Experience using a Customer Relationship Management (CRM) system such as HubSpot.

• Experience using business systems such as Odoo or similar platforms.

• An interest in learning technical products and developing broader commercial and sales capability.

Why Join ATC

This isn’t simply a role processing enquiries. Sales is central to ATC’s plans for continued growth, and this position will play a pivotal part in helping us turn opportunities into customers and build a stronger sales function for the future.

You’ll join a well-established Australian manufacturer with ambitious plans and a product that solves genuine access challenges for customers across Australia and internationally. ATC has grown from a local Bendigo business into a world leader in turntable manufacturing, while continuing to invest in innovation, technology and more efficient ways of working.

Key features of the role include:

• A genuine opportunity to contribute to the next stage of ATC’s growth.

• Working closely with the Sales Manager and having visibility across the sales process.

• The opportunity to build your product, technical and commercial knowledge over time.

• Exposure to customers and projects across residential, commercial and industrial markets.

• A business that is actively investing in better systems, technology and ways of working.

• A supportive team culture built on Safety, Quality, Accountability, Integrity and Teamwork.

• Real work-life balance, including support for your right to disconnect outside of agreed hours.

• A Bendigo-based, Monday to Friday role.

Apply today

If you’re an experienced customer-facing sales professional who enjoys building relationships, progressing opportunities and wants to play a meaningful part in the growth of an Australian manufacturer, we’d like to hear from you.

Please submit your resume and a brief cover letter outlining your experience and why this opportunity appeals to you.

Suitable applicants may be interviewed before the advertisement closes, so early applications are encouraged.

Applicants must have the right to work in Australia.

Australian Turntables is committed to creating a diverse, inclusive and respectful workplace where people feel supported to contribute and grow. We welcome applications from people of all backgrounds, experiences and identities.