Office Receptionist

Company Overview: Join our dynamic team at A&L Smash Repairs, Mackay's leading smash repair business dedicated to providing exceptional automotive services. With a commitment to excellence and customer satisfaction, we offer a range of repair and maintenance solutions to ensure our clients' vehicles operate at peak performance.

Position Overview: We are currently seeking a friendly, organised, and efficient Office Receptionist to be the face of our company. As the first point of contact for our clients, you will play a crucial role in delivering outstanding customer service and maintaining the smooth operation of our front office.

Responsibilities:

• Greet and welcome clients with a positive attitude, providing them with a warm and inviting experience.

• Answer incoming calls, respond to inquiries, and redirect calls as necessary.

• Manage administrative tasks such as filing, data entry, and organising paperwork.

• Assist with billing and invoicing processes, ensuring accuracy and timeliness.

• Coordinate with production managers and team members to ensure efficient workflow.

• Maintain cleanliness and organisation of the reception area.

Requirements:

• Previous experience in a receptionist or customer service role preferred.

• Excellent communication skills, both verbal and written.

• Strong interpersonal skills and the ability to interact professionally with clients and colleagues.

• Proficiency in Microsoft Office Suite and basic computer skills.

• Attention to detail, highly organised and the ability to multitask effectively.

• Knowledge of automotive terminology and industry experience is a plus but not required.

Benefits:

• Competitive salary commensurate with experience.

• Opportunities for growth and advancement within the company.

• Comprehensive training provided to ensure success in the role.

• Positive and supportive work environment with a collaborative team.

• Early knock off on Fridays at 1pm!

• Employee discounts on automotive services.

A current driver's licence and reliable transport is essential.

How to Apply: If you are enthusiastic about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team to ••••@alsmash.com.au.

Join us at A&L Smash Repairs and be a part of our commitment to excellence in automotive repair services. We look forward to welcoming you to our team!