Manager ICT Operations

Lead the future of ICT Operations at the Clarence City Council. This is an opportunity to shape digital service delivery and build a capable and collaborative team driving impactful technology outcomes across the organisation.

What you’ll be doing

• Lead and develop a high-performing ICT Operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Deliver a strategic ICT Operations roadmap that balances innovation with reliable day-to-day service delivery.
• Strengthen cyber security, governance and risk management to support a secure and resilient organisation.
• Partner with leaders across Council to deliver practical, business-focused technology solutions.
• Drive service excellence by improving ICT systems, infrastructure, and customer experience.
• Build strong relationships with vendors and stakeholders to deliver sustainable, value-for-money outcomes.

What you’ll bring

• Demonstrated success leading high-performing ICT teams in a complex organisation.
• Significant senior ICT leadership experience supported by relevant tertiary qualifications.
• Strong strategic thinking, with the ability to translate organisational priorities into practical outcomes.
• Demonstrated understanding of contemporary ICT infrastructure to lead the development and continuous improvement of practical, business-focused ICT solutions and related services.
• Experience leading organisational change, continuous improvement and service transformation.
• Outstanding stakeholder engagement skills, with the ability to influence, collaborate, and build trusted partnerships.
• National police check certificate dated within 6 months.

Why you’ll love working with us

• Base salary between $129,258.63 and $150,574.95 (depending on skills and experience) + 13.5% superannuation
• Permanent, full-time
• Monthly rostered day off

We care about your wellbeing and work–life balance. Enjoy a central location, leave loading, purchased leave options, and staff perks like flu shots, skin check reimbursement, EAP counselling, and training opportunities.

Ready to apply?

Important: Applications submitted directly through SEEK won’t be considered. Please lodge your application via – City of Clarence.

If you have any questions about this opportunity, please contact the Recruitment team at recruitment@ccc.tas.gov.au.

Position Description

Our commitment to our community

We’re dedicated to the safety and wellbeing of children and young people, and we actively support their participation as valued members of our community.

Council has zero tolerance for child or youth abuse and harm. We prioritise safety in every interaction and report any conduct of concern. You can read more in our Safeguarding Children and Youth Policy and Code of Conduct.

To be offered this position, you’ll need to complete and satisfactorily pass a pre-employment assessment process. This includes (but isn’t limited to) a WWVP check, conviction checks, identification checks, and checks relating to any prior disciplinary action.

We’re also an equal opportunity employer and a smoke-free workplace. Please note that random alcohol and drug testing forms part of employment with Clarence City Council.

Applications close at 9.00am on Wednesday, 19 August 2026.