Practice Manager - Greencross Booragoon/O'Connor

Job Description

Practice Manager | Greencross Vets Booragoon & O'Connor | Perth, WA 🐾

Lead Two Great Clinics. Build Strong Teams. Make a Genuine Impact.

Greencross Vets is seeking an experienced and passionate Practice Manager to support and lead our teams across Greencross Booragoon and Greencross O'Connor.

This exciting dual-site leadership opportunity is ideal for an experienced Practice Manager, Vet Nurse with leadership experience or a healthcare leader who thrives on developing people, driving operational excellence, and creating positive team cultures.

Working across two established and community-focused clinics, you'll play a key role in supporting our veterinarians, nurses, reception teams, and clients while helping both clinics continue to thrive.

This is a full-time position worked across 4 days per week, offering an excellent work-life balance while allowing you to make a meaningful impact across both locations.

The Role

You'll split your time equally across both clinics, working:

• 2 days per week at Greencross Booragoon
• 2 days per week at Greencross O'Connor

The role will include:

• 1 Administration Day at each clinic focusing on leadership, operations, people management, business performance, rostering, and clinic growth
• 1 Reception Day at each clinic supporting client experience, team leadership, workflow management, and day-to-day operations

This hands-on leadership approach allows you to remain connected to both teams while maintaining a strong operational focus.

Why This Opportunity?

This is a unique chance to lead across two well-established clinics while enjoying the support and resources of the wider Greencross network.

As Practice Manager, you will:

• Lead, mentor, and develop high-performing teams
• Create positive and engaged clinic cultures
• Drive operational excellence across both sites
• Partner closely with Vet Directors and regional leaders
• Support business performance and strategic growth
• Enhance client experiences and patient outcomes
• Influence team engagement, retention, and development

If you enjoy variety and relationship-building, this role offers the best of both worlds.

Why Booragoon & O'Connor?

Located in Perth's highly desirable southern corridor, both Booragoon and O'Connor offer fantastic lifestyle benefits with easy access to everything Perth has to offer.

You'll enjoy:

• Close proximity to beautiful beaches and the Swan River
• Excellent cafés, restaurants, and local amenities
• Westfield Booragoon and major retail precincts nearby
• Family-friendly communities with excellent schools
• Easy access to Fremantle, Perth CBD, and surrounding suburbs
• Great public transport and convenient commuting options
• A relaxed lifestyle with all the benefits of city convenience

Together, these locations provide the perfect blend of lifestyle, accessibility, and professional opportunity.

Why Join Greencross?

At Greencross, we're more than just a network of clinics. We're a connected community of veterinary professionals who genuinely support one another.

Benefits include:

• People-first culture where leadership is valued
• Career progression opportunities across a national network
• Ongoing professional development, conferences, and leadership training
• Access to Greencross learning and development programs
• Staff discounts on veterinary services and products
• Petbarn retail discounts
• Access to Fitness Passport
• Access to Pounce employee discounts across retail, travel, fuel, entertainment, and more
• Confidential Employee Assistance Program (EAP)
• Mental health and wellbeing resources
• Strong regional and national leadership support
• A genuine commitment to work-life balance

About the Role

As Practice Manager, you'll play a key leadership role in driving the success of both clinics.

Key responsibilities include:

• Managing day-to-day clinic operations across both sites
• Leading, coaching, and developing veterinary nursing and reception teams
• Supporting rostering, workforce planning, and recruitment
• Monitoring business performance and achieving key performance indicators
• Creating and maintaining a positive workplace culture
• Supporting client experience and service excellence
• Managing stock control and clinic administration
• Driving local growth and community engagement initiatives
• Ensuring compliance and operational standards are maintained
• Working alongside Vet Directors and regional leaders to achieve clinic goals
• Supporting team development, engagement, and retention

Remuneration

We recognise the value experienced leaders bring to our clinics and offer a competitive salary package based on experience.

We're happy to have open conversations to ensure remuneration reflects your leadership experience, operational expertise, and the contribution you'll make to both clinics.

About You

We're looking for someone who:

• Has previous Practice Management, Operations Management, or Healthcare Management experience
• Has experience leading teams within a medical, healthcare, allied health, dental, veterinary, or similar professional environment
• Is passionate about developing and supporting people
• Has strong leadership, coaching, and team-building skills
• Demonstrates excellent communication and stakeholder management abilities
• Possesses strong organisational skills and business acumen
• Can confidently manage competing priorities across multiple sites
• Leads with positivity, accountability, and empathy
• Is proactive, solutions-focused, and highly organised
• Enjoys building strong relationships with both clients and team members

A veterinary nursing qualification is no longer required, although experience within veterinary or animal care environments will be viewed favourably.

Most importantly, you're a people-focused leader who enjoys helping teams succeed and creating workplaces where people genuinely enjoy coming to work.

Apply Now

If you're an experienced Practice Manager looking for a unique dual-site leadership opportunity with a respected organisation and fantastic team culture, we'd love to hear from you.

Join Greencross Booragoon & O'Connor and help lead two thriving clinics dedicated to exceptional patient care, outstanding client service, and a supportive team environment. 🐾