DFV Support Worker (9-month Parental Leave Cover)

Your opportunity to make an Impact

Join our Outreach Accommodation Support Intervention Services (OASIS) team, where you’ll play a vital role in providing support, with trauma-informed practices, women and children who have escaped Domestic and Family Violence (DFV) and are now residing at our housing services.

This is a 9-month fixed-term Parental Leave Cover. The role is hands-on and active, based in a residential setting in Western Sydney and requires the employee to be based on site full-time to ensure positive relationships and in person collaboration with the clients residing at our housing services.

As a DFV Support Worker, you’ll work closely with DFV Practitioners and provide hands-on support to women and children residing in Human & Co’s housing services, helping them towards a better, more secure life.

This role includes manual handling tasks to support women and children in their daily routines or as part of moving housing facilities. Please ensure you’re comfortable with physical activity as part of the job.

Who we are looking for

• Provide essential and trauma-informed daily support with the routines of women and children living in DVSM’s housing services. This is an active role and may involve manual handling tasks.
• Help women and children form positive, trusting relationships to promote emotional well-being.
• Directly support families in navigating essential external services, including attending appointments (e.g., health, legal, Centrelink), to ensure their practical needs are met.
• Respond proactively to mental health, safety, and well-being needs, ensuring each individual feels heard and supported.
• Work in partnership with DFV Practitioners and Counsellors to actively develop, implement, and track progress toward individual case plan goals.
• Collaborate with DFV Practitioners and Counsellors to organise and facilitate group activities that support personal growth and community.
• Complete accurate and timely administration and reporting, ensuring all interactions, incidents, and client progress are clearly documented.
• Actively partake in the on-call roster to ensure continuous client safety and responsive support outside of standard hours.
• Engage with our L&D and team activities, including professional supervision.

Qualifications and training

• Diploma in Community Services and/or Diploma in Counselling, Youth Work, Early Education background.
• Demonstrated experience of working in the DFV sector, family services and/or women’s services.
• Knowledge and understanding of gender based DFV and the impact on women and children.
• Working knowledge of trauma-informed and DFV-informed care.
• Experience working in a team-based environment.

Genuine occupational requirement

As Human & Co provides services exclusively to women and children, being female is a genuine occupational requirement for this position pursuant to Section 31 of the Anti-Discrimination Act 1977 (NSW).

Mandatory requirements

The following are required before you can start with us. We will verify these prior to commencement, and we can support you through any applications you have not yet completed.

• NSW Working with Children Check (WWCC): You must hold or be able to obtain a valid NSW Working with Children Check clearance prior to commencement.
• National Police Check: A satisfactory National Police Check is required. Human & Co will arrange this prior to commencement.
• NSW Driver Licence: You must hold a current unrestricted NSW driver licence.

Life at Human & Co

Domestic Violence NSW Service Management (trading as Human & Co) is a registered charity that works to prevent and support recovery from domestic and family violence and homelessness.

Our vision is a world where women, families, and communities live free from violence, have equal rights, opportunities, and the freedom to reach their potential. Our purpose is to empower clients to make positive, permanent changes that improve their safety and wellbeing.

Our values

• Person-Centred: We listen and embrace diversity to support our clients to define and achieve their own goals.
• Excellence: We bring professionalism and evidence-based practice to every programme and service we deliver.
• Respect: We stay open-minded and non-judgemental in every interaction.
• Integrity: We are ethical, transparent, and accountable, to our communities and to each other.

What Human & Co offers you

• Regular clinical supervision and wellbeing support: Clinical supervision is built into how we work, both for your professional growth and for your wellbeing.
• Learning and development: Ongoing training in DFV, trauma informed practice and therapeutic frameworks, alongside a team you can learn and reflect with.
• Not-for-profit salary packaging: Reduce your tax and increase your take-home pay through NFP salary packaging (FBT exemption up to $15,900 per FBT year).
• A certified Great Place to Work®: We hold Great Place to Work certification across multiple years, backed by strong leadership and a culture built together over time.
• A real seat at the table: You will be a member of our service delivery teams, included in team meetings, planning, and community engagement opportunities. 

For more information about who we are and what we do, please visit www.humanandco.org.au

How to apply

If this sounds like you, we would love to hear from you.

Please submit your latest CV and a Cover Letter. Your Cover Letter should be drafted by you, reflect your genuine passion, and answer the screening questions.

Any questions about this role or the recruitment process, please email: hr@humanandco.org.au

We warmly welcome and encourage applications from Aboriginal and Torres Strait Islander women, women from culturally and linguistically diverse backgrounds, LGBTIQ+ women, and women with disability. Reasonable adjustments are available at every stage of the recruitment process, so please let us know what you need.