Hospital Operations Manager

About the role

Mater Health is seeking applications for a Hospital Operations Manager to join Mater Hospital Brisbane in this permanent, full-time position will be based at our South Brisbane campus.

The Hospital Operations Manager provides strategic and operational leadership for multiple critical functions essential to the daily operations of Mater Hospital Brisbane (MHB). This role oversees the Central Staffing Office (CSO), Ward Services and the Rostering Team. Additionally, it manages the morgue and acts as the liaison with contracted cleaning and laundry service providers.

This role is responsible for strategically delivering a fit-for-purpose CSO that meets the current and future nursing workforce requirements of MHB. It will integrate several hospital operations functions, including ward services, linen, and cleaning, to ensure the delivery of high-quality, efficient support services aligned with business needs.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!  

What you’ll be doing

As a key member of the broader MHB leadership team, the Hospital Operations Manager carries significant financial and human resource management responsibilities. The role includes direct reports and requires building strong collaborative partnerships with managers across the organisation. The position is also part of the executive on-call roster and actively participates in MHB’s performance and accountability framework.

• Provide strategic and operational leadership for Central Staffing Office, Ward Services, Rostering, morgue, and contracted support services to ensure efficient hospital operations.
• Collaborate with clinical and operational leaders to align workforce planning with patient care needs and service demands.
• Lead workforce rostering and deployment to support safe, high-quality, and continuous patient care.
• Monitor staffing levels, workforce data, and trends to identify risks and implement mitigation strategies.
• Manage financial and human resources to meet budget and service delivery targets while optimising resource utilisation.
• Foster a collaborative and positive workplace culture that promotes teamwork, staff engagement, and continuous improvement.
• Oversee compliance with safety, quality, and accreditation standards, driving initiatives to enhance patient safety and service quality.
• Support professional development through coaching, mentoring, and education programs for team members.
• Participate in the Executive on-call roster and contribute to leadership, performance, and accountability frameworks.
• Manage relationships with external contractors to ensure service delivery meets agreed standards and KPIs.

About you

You are a highly skilled nursing professional with strong leadership experience and a solid understanding of hospital operations, committed to delivering safe, efficient, and patient-centred care.

• Current registration with APHRA (with no restrictions)
• Tertiary qualification in specialty nursing, health administration, management, clinical leadership, or finance (or actively working towards).
• Minimum of five years full-time experience in a clinical specialty, including clinical nursing and leadership roles.
• Proven experience managing and leading large, multidisciplinary teams.
• Strong knowledge of hospital operations, including patient flow and emergency response coordination.
• Excellent interpersonal, written, and verbal communication skills with the ability to engage and influence stakeholders at all levels.
• Demonstrated ability to lead workforce planning, rostering, and resource management effectively.
• Skilled in financial management, including budgeting and cost optimisation.
• Commitment to fostering a positive, collaborative workplace culture focused on continuous improvement.
• Ability to drive compliance with safety, quality, and accreditation standards while promoting patient-centred care. 

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Tuesday, 1st September 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.