Verification Services Administrator

• 12-Month Fixed-Term Contract | Full-Time
• Flexible/Hybrid working arrangements
• Salary on Offer: $ 83,844.87 + 12% super + leave loading

About the AMC

The Australian Medical Council (AMC) plays a critical role in ensuring the standards of education, training and assessment of the medical profession promote and protect the health of the Australian community.

We are committed to fostering a diverse, inclusive and culturally safe workplace where our people can thrive. We value integrity, collaboration, innovation, accountability, cultural safety, and striving for excellence.

Diversity, Inclusion and Cultural Safety

The AMC aims for a diverse workforce that reflects the Australian community we serve. We are committed to creating a workplace that is inclusive and culturally safe for all employees.

The AMC acknowledges the Traditional Custodians of the land on which our Canberra office operates, the Ngunnawal and Ngambri Peoples, and recognises their continuing connection to land, waters and community.

We strongly encourage applications from Aboriginal and Torres Strait Islander Peoples and Māori Peoples.

About the Role

In this role, you will provide high-level administrative support to the Verification Services team and play an important part in supporting international medical graduates through the verification and assessment process.

Working closely with the Manager, Verification Services, you will be responsible for processing applications, maintaining accurate records, responding to stakeholder enquiries, and contributing to continuous improvement initiatives that enhance service delivery and the candidate experience.

This is an excellent opportunity for an administration professional who enjoys working with complex information, maintaining a high level of accuracy, and building strong relationships with a diverse range of stakeholders.

While this position is initially offered as a 12-month fixed-term contract to cover a period of parental leave, there may be the opportunity for an extension or conversion to an ongoing role, subject to organisational requirements.

Responsibilities:

• Process portfolio applications and supporting documentation, ensuring accuracy and completeness.
• Manage verification requests and related correspondence with domestic and international stakeholders.
• Maintain and update candidate records and assessment outcomes.
• Respond to enquiries from candidates and stakeholders in a professional and timely manner.
• Support quality assurance activities and document verification processes.
• Assist with the issuance and verification of AMC-related documentation.
• Contribute to process improvement initiatives and administrative system enhancements.
• Support project activities involving system developments and process automation initiatives.
• Identify risks and contribute to continuous improvement across Verification Services operations.

About You

To be successful in this role, you will have:

• Experience in an administrative, customer service, coordination or processing role.
• Strong attention to detail and the ability to manage complex information accurately.
• Excellent organisational and time management skills, with the ability to manage competing priorities.
• Well-developed written and verbal communication skills.
• Strong stakeholder engagement and relationship management capabilities.
• Sound information technology skills and experience working with databases and business systems.
• A proactive approach to problem-solving and process improvement.

Why Join Us?

At the AMC, you’ll have the opportunity to contribute to meaningful work that supports Australia’s healthcare system while being part of a collaborative and supportive team.

We offer:

• A flexible and inclusive workplace.
• Access flexitime, annual salary reviews, WPI increases and salary sacrificing options.
• Contribute to the quality of medical education and healthcare in Australia.
• Access generous leave policies, including an annual AMC Wellbeing Day.
• A central Canberra location with Free on-site parking available.

How to Apply

To apply, please submit your resume and a brief cover letter outlining your suitability for the role.

Applications close Friday 4th September 2026.

Applications will be reviewed as they are received, and the AMC reserves the right to close this advertisement early if a suitable candidate is identified.