Facilities Administrator

Service Stream is seeking a proactive and highly organised Facilities Administrator to support the day-to-day management of our national property portfolio and facilities operations.

Reporting to the Facilities Manager, this role is responsible for coordinating the administration, maintenance, and operational performance of Service Stream's properties and associated assets. You will play a key role in ensuring our facilities remain safe, compliant, well-maintained, and fit for purpose to support business operations across Australia.

This is an excellent opportunity for someone with facilities or property administration experience who enjoys working in a fast-paced environment and collaborating with a broad range of internal and external stakeholders.

Location: Collins Street, Melbourne (Hybrid)

Work type: up to 12-month maternity leave cover

About the role

• Support the day-to-day operation and performance of Service Stream's national property portfolio.

• Coordinate maintenance activities to ensure facilities remain operational, clean, safe, and well-presented.

• Manage maintenance requests and service enquiries through the Facilities Management System and shared inbox.

• Liaise with landlords, contractors, service providers, and internal stakeholders to resolve property-related issues.

• Monitor contractor compliance, including insurances, warranties, service agreements, and contract expiry dates.

• Maintain accurate property and asset records, including operational manuals and documentation.

• Assist with planned maintenance schedules and facilities-related budgets and expenditure tracking.

• Coordinate facilities works and support projects across multiple locations.

• Prepare reports and provide administrative support to the Facilities team.

• Assist in responding to urgent and after-hours facilities issues when required.

• Ensure all facilities activities are conducted with a strong focus on safety, compliance, and service delivery.

About you

• Previous experience in facilities administration, property administration, or a similar support role.

• Strong organisational and time-management skills, with the ability to manage multiple priorities.

• Excellent communication and stakeholder management skills.

• A customer-focused approach with a commitment to delivering exceptional service.

• Strong problem-solving and analytical abilities.

• A proactive mindset and continuous improvement focus.

• The ability to work effectively both independently and within a team environment.

• High attention to detail and strong administrative capabilities.

About Service Stream

Service Stream is an equal opportunity, ASX-listed business that develops and operates Australia’s essential service networks across telecommunications, utilities, transport, defence and social infrastructure. We keep communities connected—and we’re proud of the work we do.

Why you’ll like working here

• Growth: national career pathways across multiple business units.

• Discounts: retail partners including Woolworths, Airbnb, JB Hi-Fi, Bupa and more.

• Paid leave: parental, cultural, community service, study, volunteering and purchased leave.

• Inclusive culture: we value diversity, inclusion and celebrate excellence.

How to apply

Click Apply to submit your application. You’ll be prompted to create a profile in our recruitment system.

We welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability or neurodivergence, members of the LGBTIQA+ community, Veterans and people from all backgrounds.

Applications can’t be accepted via email. If you require reasonable adjustments during the recruitment process, please contact ***************@servicestream.com.au.