Administration Officer - Clinical Governance Unit

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

How to Apply: 
Click ‘Apply Online’ and submit your application including:

• A resume (maximum 5 pages) outlining your experience 

• Responses to the questions below:

1. Excellent written and verbal communication skills including excellent interpersonal skills, being able to deal with difficult people and situations.
2. Excellent understanding of and use of MS Office systems.
3. Excellent organisational skills and demonstrated skills in office management including the ability to prioritise numerous and competing tasks, maintain accuracy and attention to detail.
4. Demonstrated ability to work collaboratively and in a multidisciplinary team.
5. The ability to be able to triage and manage issues as they arise and a basic understanding of complaints management.
6. Knowledge and understanding of Clinical Governance issues.
7. Medical terminology experience.
8. Able to demonstrate behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment, including qualities such as integrity, warmth, friendliness and enthusiasm

The position is also responsible for, minute taking and assisting with the preparation of meeting papers, frontline triaging of complaints, the maintenance of related databases, and calendar management of the Network Head, office management, and administrative management of deceased patients.