Warehouse Supervisor

About ByAsia Food

ByAsia Food is a leading player in the FMCG sector, specialising in bringing authentic Asian flavours to the global market. We pride ourselves on delivering high-quality products that cater to the diverse and dynamic tastes of our customers. We’re looking for a Warehouse Supervisor to join our team and help us continue to grow.

Job Summary

We are seeking an experienced and proactive Warehouse Supervisor, reporting to the Supply Chain Manager, to lead our warehouse operations and support a high-performing team. This role is responsible for overseeing day-to-day warehouse activities, including inventory management, order fulfilment, receiving, dispatch, forklift operations, and team leadership. The ideal candidate will have strong organisational skills, a hands-on leadership style, and a commitment to maintaining high standards of safety, efficiency, and accuracy within a fast-paced FMCG environment. This role will be full time based at Pemulwuy, NSW.

Key Responsibilities

Warehouse Operations & Team Leadership

• Supervise and coordinate daily warehouse operations to ensure productivity and efficiency targets are achieved.

• Lead, motivate and support warehouse staff, fostering a positive and high-performing team culture.

• Allocate tasks and monitor workflow to ensure operational priorities are met.

• Provide training, coaching and onboarding support for new and existing team members.

• Conduct regular team meetings and communicate operational updates effectively.

• Assist with workforce planning and resource allocation to meet business demands.

• Work closely with the Supply Chain Manager to deliver on key Warehouse KPIs.

Inventory & Stock Management

• Oversee the receiving, storage and movement of stock within the warehouse.

• Ensure inventory accuracy through regular stock counts, cycle counts and audits.

• Investigate and resolve stock discrepancies, damages and inventory issues.

• Monitor stock rotation and storage practices to maintain product quality and compliance.

• Work closely with procurement and sales teams to ensure inventory availability and accuracy.

Order Fulfilment & Dispatch

• Oversee the accurate picking, packing and dispatch of customer orders.

• Ensure orders are processed and dispatched within required timeframes.

• Monitor workflow to maximise efficiency while maintaining accuracy and quality standards.

• Coordinate loading schedules for local deliveries and freight providers.

• Ensure all dispatch documentation is completed accurately.

Warehouse Operations & Equipment

• Operate counterbalance and high reach forklifts as required.

• Oversee the safe loading and unloading of vehicles and shipping containers.

• Ensure warehouse equipment is maintained and operated safely.

• Identify opportunities to improve warehouse layout, processes and operational efficiency.

• Support warehouse activities during peak periods and assist with hands-on operational tasks when required.

Safety, Compliance & Quality

• Promote and enforce workplace health and safety policies and procedures.

• Conduct regular warehouse safety inspections and risk assessments.

• Ensure compliance with food safety, storage and handling requirements.

• Investigate and report workplace incidents, hazards and near misses.

• Maintain a clean, organised and safe warehouse environment.

Documentation & Systems

• Maintain accurate inventory, receiving, dispatch and stock movement records.

• Ensure warehouse management systems and operational documentation are updated accurately.

• Prepare inventory and operational reports as required.

• Monitor key warehouse performance metrics and provide feedback to management.

Skills & Qualifications

• Previous experience in a Warehouse Supervisor, Team Leader or Senior Warehouse role.

• Current Forklift Licence (LF) is required.

• Demonstrated experience operating both counterbalance and high reach forklifts.

• Current unrestricted Australian Driver's Licence is preferred.

• Experience within FMCG, food distribution, wholesale or logistics environments is highly regarded.

• Strong leadership and people management skills.

• Proven ability to coordinate teams and manage competing priorities in a fast-paced environment.

• Strong understanding of inventory control and warehouse operations.

• Experience with warehouse management systems and inventory software.

• Knowledge of workplace health and safety requirements and best practices.

• Understanding of food safety and product handling requirements is advantageous.

• Strong problem-solving, organisational and communication skills.

• Ability to perform manual handling tasks and support warehouse operations when required.

• Comfortable working in warehouse and chilled storage environments.

• A positive, proactive and hands-on approach to leadership.

What We Offer

• Opportunity to join a growing and dynamic FMCG business.

• Supportive team environment with opportunities for professional development.

• Hands-on leadership role with genuine impact on warehouse performance and customer satisfaction.

• Stable, full-time position with long-term career growth potential.