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KONE Elevators
About the role As a Sales Support Specialist, you will be the first point of contact for customers across Australia and New Zealand, playing a pivotal role in lead qualification, customer engagement, and data accuracy…
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About the role
About the role
As a Sales Support Specialist, you will be the first point of contact for customers across Australia and New Zealand, playing a pivotal role in lead qualification, customer engagement, and data accuracy.
You will be working in a structured phone based sales environment supporting core sales processes and contribute to improved sales efficiency through high‑quality customer interactions and accurate documentation. This role will be developed into an end to end sales position.
Key responsibilities
Initiate outbound telephone contact with customer representatives
Qualify and assess leads and record the status of customer relationships
Capture, update, and correct customer data in Salesforce
Manage the centralised sales inbox
Perform general sales support and administrative tasks
Support sales teams through high‑quality lead qualification
About you
Some sales, account management or customer‑facing experience preferred
Confident telephone manner with strong communication skills
Strong attention to detail
Experience with Salesforce (preferred but not essential)
Keen to develop your sales skills into a long term sales career
Benefits
Competitive salary package with performance incentives
Gateway role with development opportunities into broader sales opportunities
Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space
Comprehensive learning and development programs covering a wide range of professional skills
About us
At KONE, we bring buildings to life. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. Joining KONE means becoming part of a diverse and inclusive team that values growth, sustainability, and making cities better places to live.
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