Client Manager

At Spark Foundry we bring HEAT to brands, Higher Engagement, Affinity and Transaction. Engagement with consumers, customers and stakeholders, affinity with brands, and transactions, that materially impact our client’s businesses. Spark is uniquely positioned to deliver HEAT because we have an aligned set of beliefs that guide how we navigate a changing media landscape, a structure that is designed for total accountability and a repeatable methodology to bake continuous improvement into everything we do.
In order to bring this vision to life, we seek alignment around key values from our talent. Diverse thinkers with diverse thinking—what we call Allsorts—are essential to tackle challenges through the lens of different disciplines and perspectives. To succeed at Spark, you must thrive on the belief that great ideas are only great if they work. It’s not enough to be new, cool, or interesting; our solutions must drive business results. You need to embrace both the art and the evidence—right and left brain, imagination and activation, insight and technology in the pursuit of big ideas that are forensically measured. If you are motivated by these values, we welcome you to apply to become a Sparkie.
Overview
We’re looking for a Client Manager to join our Sydney team, working exclusively on a leading FMCG and consumer health client patch that includes some of Australia’s most trusted brands.
This role sits at the heart of our client service and planning team and offers the opportunity to work across a diverse channel mix spanning digital, TV, BVOD, social, OOH, emerging formats and more. You’ll play a key role in shaping media plans, managing campaigns end‑to‑end and partnering closely with clients and cross‑functional specialists to ensure every campaign delivers impact - creatively and commercially.
You’ll be immersed in a fast‑paced, highly accountable environment where strong media thinking goes hand‑in‑hand with rigorous financial discipline. Being comfortable with numbers is critical in this role — you’ll be trusted to manage budgets, forecasts, reporting and campaign accuracy, ensuring everything is running exactly as planned. Attention to detail isn’t just valued here - it’s essential.
This is a role that offers real variety, balancing big‑picture thinking with hands‑on delivery, and one where your judgement, organisation and precision genuinely make a difference. You’ll have ownership, visibility and the opportunity to influence outcomes across a high‑profile client portfolio.
Just as importantly, you’ll join a warm, collaborative and supportive team who value shared success, clear communication and personal growth. You’ll be trusted to take ownership, supported to stretch your skills, and encouraged to build a long‑term career within Spark Foundry and the wider Publicis Groupe ANZ network.
If you enjoy responsibility, thrive in fast‑moving environments, take pride in getting the details right, and want to work on brands that genuinely impact people’s everyday lives, this is a role where you can do your best work and keep growing while you do it.
What key accountabilities does this role have?
Be the go‑to, trusted contact for clients, internal teams and stakeholders — responsive, organised and always one step aheadWork hand‑in‑hand with the Client team and cross‑functional specialists to deliver seamless, high‑quality client serviceLead integrated media planning and campaign delivery across all channels, collaborating closely within the agency villageOwn campaigns end‑to‑end - from brief and planning through to implementation, optimisation and reportingManage timelines, deliverables and budgets with confidence - you’re a numbers whiz with excellent attention to detail and take pride in accuracyPartner with strategy, digital, performance, investment and activation teams to deliver best‑in‑class outcomesEnsure every campaign is live, on‑air and running exactly as it should across platformsSupport senior client leads with WIPs, presentations and strategic conversations, bringing clarity and structure to every interactionBring performance to life by translating data into clear insights and recommendations clients can genuinely act onSpot opportunities to test, learn and innovate across channels, formats and approachesProactively flag risks, improvements and smarter ways of working — you don’t wait for problems to landTake ownership of your own development, leaning into feedback and learning opportunities as you grow your career
What are the key skills and requirements for this role?
3+ years’ experience in media planning, client management or account service, ideally within an agency environmentStrong understanding of integrated media, with exposure across digital, TV, BVOD, social, OOH and emerging channelsSome exposure working on FMCG, consumer health or pharma brands (highly regarded, but not essential)Highly numerate with a proven track record of accuracy — confident managing budgets, forecasts, reconciliations, POs and financial reportingAdvanced capability in Excel and comfort working with planning, reporting and media toolsAbility to manage multiple campaigns and priorities while maintaining exceptional attention to detailConfident communicator with the ability to build trusted relationships with clients and internal stakeholdersComfortable translating performance data into clear insights, learnings and recommendationsStrong organisational skills, bringing structure, clarity and accountability to your workCurious, collaborative and eager to learn, with a genuine interest in media, innovation and effectivenessA client‑first mindset, with clear, professional communication skillsA collaborative approach and enjoyment working with cross‑functional specialistsExcellent analytical skills with the ability to present concise, actionable insightsAbility to independently manage multiple campaigns and competing prioritiesSolid understanding of the Australian media landscape
What does life at Spark look like?We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.
Additional Information
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.
Enjoy all the perks that come with our network offering:
A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.A culture of open feedback and support to reach your goals through our Career Conversations program.A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.